Senior Analyst, R&D Strategy & Operations at Zscaler

Bellevue, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Technology, Cloud SecurityIndustries

Requirements

3+ years management consulting or 4+ years in SaaS Ops/Engineering Ops/BizOps with a Bachelor's degree or equivalent experience
Structured problem solving; ability to define and pursue next steps amid ambiguity; attention to detail
Expert level data analytics and transformation: SQL and advanced Excel/Sheets; proficiency in data validation and metric governance
Financial modeling, budgeting, spend optimization, and scenario planning
Familiarity with developer pain points within the modern SaaS SecDevOps stack: (e.g., GitHub/GitLab, CI/CD, testing, Jira etc.)

Responsibilities

Evaluate engineering operations, identify / refine excellence metrics, and deliver exec-ready, actionable insights to engineering leadership to produce business results
Lead R&D business operations: headcount planning, budget allocation, SaaS spend tracking and optimization, and scenario modeling
Analyze investment asks / new initiatives: build governance around success metrics, develop ROI frameworks and iteratively drive metrics & measurement at scale
Perform structured analysis across the Software Development LifeCycle (Design, CI/CD, tests, bugs and incidents) to generate insights, pinpoint process bottlenecks, and enable Engineering Systems to drive measurable improvements
Partner with engineering leaders to evaluate key metrics, proactively identify risks, propose actions to navigate ambiguity, and recommend changes in order to land outcomes

Skills

Key technologies and capabilities for this role

Engineering OperationsStrategyAnalyticsPlanningData AnalysisOperationsR&DInsights

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

This role is hybrid and based in our San Jose, CA or Bellevue, WA office three days a week.

What are the minimum qualifications for this position?

Candidates need 3+ years management consulting or 4+ years in SaaS Ops/Engineering Ops/BizOps with a Bachelor's degree or equivalent experience.

What is the company culture like at Zscaler?

Zscaler builds high-performing teams focused on execution, customer obsession, collaboration, ownership, and accountability, valuing transparency, constructive debate, high-impact work, and a sense of urgency.

What does the role report to?

The role reports to the Sr. Manager, Engineering Strategy, Planning & Analytics.

What experience makes a strong candidate for this Senior Analyst role?

Strong candidates will have 3+ years in management consulting or 4+ years in SaaS Ops, Engineering Ops, or BizOps, along with a Bachelor's degree or equivalent, and experience in analytics, operations, and partnering with engineering leaders.

Zscaler

Cloud-based cybersecurity and secure gateway services

About Zscaler

Zscaler provides cloud-based information security services, focusing on internet, web, and cloud security. Its platform functions as a secure gateway that inspects all internet traffic between users and applications, ensuring that threats are identified and stopped before they can access a client's network. This service is offered through a subscription model, allowing large enterprises and government organizations to select the level of security that meets their needs. Zscaler differentiates itself from competitors by offering a strong partner program that enhances market reach and provides partners with training and resources. The company's goal is to support secure digital transformation for its clients by delivering reliable security solutions.

San Jose, CaliforniaHeadquarters

2008Year Founded

$148.8MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Comprehensive health plans

Supportive parental & family leave

On-demand learning & development

Company-sponsored volunteering

Global tuition assistance program

Guilt-free paid time off

Risks

Emerging cybersecurity firms may erode Zscaler's market share.

Economic downturns could impact Zscaler's subscription-based revenue model.

The retirement of CFO Mr. Canessa may lead to financial instability.

Differentiation

Zscaler offers a 100% cloud-based security platform, eliminating on-premise hardware needs.

The company is a Gartner magic quadrant leader for secure web gateways.

Zscaler's platform inspects all internet traffic, ensuring threats are neutralized pre-network.

Upsides

Zscaler's FY/25 guidance was revised upward, indicating strong financial performance.

The partnership with Bharti Airtel enhances Zscaler's zero-trust architecture offerings.

Zscaler's hiring of government experts strengthens its position in the public sector.

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