Project Coordinator
Research Innovations$50,000 - $50,000/year
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
- Minimum of 5-6 years Call Center management experience specific to queue and administrative oversight
- Strong prioritization and organizational skills to manage assigned, time-sensitive requests
- High professionalism to interact with clients, internal departments, and vendors
- Responsiveness to inquiries within established turnaround times
- College degree or High School diploma/GED and equivalent work experience
Responsibilities
- Analyzing queue performance and staffing metrics to ensure service level targets are met
- Managing onboarding and administrative processes for contingent workers
- Collaborating with internal stakeholders to drive priority projects to completion
- Supporting financial operations through invoice tracking and coding validation
- Contributing to accurate and timely billing processes
Skills
Call Center Management
Queue Performance Analysis
Staffing Metrics
Project Management
Onboarding
Administrative Processes
Financial Operations
Invoice Tracking
Billing Processes
Stakeholder Collaboration
Prioritization
Organizational Skills
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays
Risks
Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.
Differentiation
CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.
Upsides
Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.
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