Senior Analyst, Ninja Mart (Collections) at Ninja Van

Subang Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

LogisticsIndustries

Requirements

3–5 years of working experience in accounts receivable or collections, with at least 1 year in process development or improvement
Strong knowledge of collection strategies, tools, and credit risk management
Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting
Exceptional communication, negotiation, and conflict resolution skills
Strong organisational skills, attention to detail, and ability to manage a high volume of accounts efficiently
Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
Ability to assess account risk, identify root causes of non-payment, and design effective collection strategies
Skilled in maintaining precise records, tracking payments accurately, and ensuring compliance with billing and credit terms

Responsibilities

Lead collection efforts by engaging Sales teams and customers to drive timely payments and reduce overdue accounts
Negotiate and monitor repayment plans, including conducting customer site visits where needed
Strengthen processes by designing and refining collection workflows and SOPs, ensuring compliance with policies and audit standards
Deliver impactful insights through weekly and monthly reporting, portfolio analysis, and trend reviews to support business decisions
Provide clear recommendations on collection performance and strategies to improve recovery rates

Skills

Accounts Receivable

Collections

Credit Risk Management

Microsoft Excel

Google Sheets

Data Analysis

Reporting

Negotiation

Process Improvement

SOPs

Portfolio Analysis

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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