Client Operations Specialist
CentivoSalary not specified
€28,800 – €31,200Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Finance, TechnologyIndustries
Requirements
- Bachelor's degree (relevant job experience will also be considered)
- At least 1 year of experience working with client communication or customer support
- Proficient in business English (both written and verbal)
- Good interpersonal and collaboration skills
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, etc.)
- Attention to detail and accuracy
Responsibilities
- Design questionnaires
- Digital transcription, editing, and reporting of corporate governance assessments and questionnaires
- Track client project tasks and interactions through a customer relationship management (CRM) system
- Interact and assist clients through phone and email
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Salesforce
CRM
Monday.com
Project Management
Nasdaq
Operates electronic stock exchange and financial services
About Nasdaq
Nasdaq operates one of the largest electronic stock exchanges in the world, providing a platform for buying and selling securities. It caters to a wide range of clients, including individual and institutional investors, as well as corporations. Nasdaq offers various financial products and services, such as the Nasdaq Smart Portfolio, which uses advanced analytics to help investors optimize their stock portfolios. Additionally, Nasdaq supports non-financial marketplaces and is recognized for its efforts in sustainable investment practices. The company earns revenue through transaction and listing fees, along with subscription services for its products. Nasdaq aims for global expansion and innovation, with nearly 40 offices around the world.
New York City, New YorkHeadquarters
1971Year Founded
$9,370.5MTotal Funding
IPOCompany Stage
Data & Analytics, Fintech, Financial ServicesIndustries
5,001-10,000Employees
Risks
Adenza acquisition's high price may affect shareholder confidence and stock performance.
Integration of Metrio's ESG software may face challenges, delaying expected benefits.
Nasdaq's secondary stock offering could lead to stock dilution, affecting shareholder value.
Differentiation
Nasdaq operates one of the world's largest electronic stock exchanges.
Nasdaq offers advanced analytics through its Smart Portfolio for investment optimization.
Nasdaq is a pioneer in sustainable investment practices with a focus on ESG solutions.
Upsides
Nasdaq's acquisition of Adenza expands its financial technology capabilities.
Nasdaq's secondary stock offering could provide capital for strategic investments.
Nasdaq Private Market's Series B financing indicates strong investor confidence.
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