Senior Analyst - Client Support and Operations at Nasdaq

Vilnius, Vilniaus Apskritis, Lithuania

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€28,800 – €31,200Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, TechnologyIndustries

Requirements

Bachelor's degree (relevant job experience will also be considered)
At least 1 year of experience working with client communication or customer support
Proficient in business English (both written and verbal)
Good interpersonal and collaboration skills
Proficiency in Microsoft Office (Word, PowerPoint, Excel, etc.)
Attention to detail and accuracy

Responsibilities

Design questionnaires
Digital transcription, editing, and reporting of corporate governance assessments and questionnaires
Track client project tasks and interactions through a customer relationship management (CRM) system
Interact and assist clients through phone and email

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft WordMicrosoft PowerPointSalesforceCRMMonday.comProject Management

Questions & Answers

Common questions about this position

What is the salary range for the Senior Analyst role?

The monthly salary (before tax) ranges from 2400 to 2600 EUR, depending on experience, and they are open to discussing a different salary based on skills and proficiencies.

Is this position remote or on-site, and what is the hybrid policy?

This is a full-time permanent on-site position in Vilnius with a hybrid remote/in-office setting requiring a minimum of 3 days per week in the office.

What skills are required for this Senior Analyst position?

Required skills include at least 1 year of experience in client communication or customer support, proficiency in business English (written and verbal), good interpersonal and collaboration skills, proficiency in Microsoft Office, and attention to detail.

What is the company culture like at Nasdaq Vilnius?

Nasdaq is a vibrant and entrepreneurial company that encourages taking initiative, challenging the status quo, taking intelligent risks, and bringing your authentic self to work while building a connected, supported, and empowered culture.

What makes a strong candidate for this role?

A strong candidate has a Bachelor's degree or relevant experience, at least 1 year in client support, plus nice-to-haves like Salesforce or CRM experience, project management tools, corporate governance background, and additional European languages.

Nasdaq

Operates electronic stock exchange and financial services

About Nasdaq

Nasdaq operates one of the largest electronic stock exchanges in the world, providing a platform for buying and selling securities. It caters to a wide range of clients, including individual and institutional investors, as well as corporations. Nasdaq offers various financial products and services, such as the Nasdaq Smart Portfolio, which uses advanced analytics to help investors optimize their stock portfolios. Additionally, Nasdaq supports non-financial marketplaces and is recognized for its efforts in sustainable investment practices. The company earns revenue through transaction and listing fees, along with subscription services for its products. Nasdaq aims for global expansion and innovation, with nearly 40 offices around the world.

New York City, New YorkHeadquarters

1971Year Founded

$9,370.5MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, Financial ServicesIndustries

5,001-10,000Employees

Risks

Adenza acquisition's high price may affect shareholder confidence and stock performance.

Integration of Metrio's ESG software may face challenges, delaying expected benefits.

Nasdaq's secondary stock offering could lead to stock dilution, affecting shareholder value.

Differentiation

Nasdaq operates one of the world's largest electronic stock exchanges.

Nasdaq offers advanced analytics through its Smart Portfolio for investment optimization.

Nasdaq is a pioneer in sustainable investment practices with a focus on ESG solutions.

Upsides

Nasdaq's acquisition of Adenza expands its financial technology capabilities.

Nasdaq's secondary stock offering could provide capital for strategic investments.

Nasdaq Private Market's Series B financing indicates strong investor confidence.

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