In-depth experience, knowledge and skills in own discipline
Ability to determine own work priorities
Acts as a resource for colleagues with less experience
Skills in Accounting, Bank Reconciliations, Critical Thinking
Regular, consistent and punctual attendance; ability to work nights, weekends, variable schedules and overtime as necessary
Understand and apply Operating Principles
Own the customer experience
Be enthusiastic learners, users and advocates of technology, products and services
Win as a team and be open to new ideas
Be an active part of the Net Promoter System
Drive results and growth
Support a culture of inclusion
Do what's right for each other, customers, investors and communities
Responsibilities
Leads analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Billing Operations, Training, Finance, and Legal
Develops scalable processes to support and benefit the Company's architecture vision
Deconstructs technical concepts and metrics to facilitate process development
Helps to define success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics
Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses and solution recommendations
Develops repeatable and thus scalable, plans and processes in order to speed time to market and improve operational efficiency
Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment
Diagnoses, corrects and documents issues, risks and problems using Quality Assurance (QA) practices
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Skills
Business Process Reengineering
Process Analysis
Process Design
Finance Processes
Cash Management
Accounts Receivable
Metrics Definition
Cross-functional Collaboration
Technical Deconstruction
Scalable Processes
Comcast
Comcast Corporation is a global media and technology company.