[Remote] Senior Account Manager at Marqeta

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of Account Management experience in the Payments industry
3+ years of experience growing and scaling accounts and building relationships with key decision makers
3+ years of experience with the following Sales Tech stack: Salesforce, Looker, Gong, and Jira
Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization
Positive attitude, team player, adaptable, resourceful, and self-starter who is able to operate both collaboratively and independently
Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner
FinTech Guru: deep knowledge of disruption in the financial services industry or strong desire to learn the ropes
Curious Questioner: passion for knowledge and learning drives you to constantly dig deeper to understand customers, Marqeta, our technology, and the industry
Thoughtful Challenger: trusted partner leading with insights, pushing yourself, the team, and customers to think outside of the box and find creative solutions

Responsibilities

Partner with a cross-functional team to manage a portfolio of customers to drive growth and retention
Provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc), and viable solutions to key customers
Proactively uncover the business needs of customers to understand how Marqeta's product offerings can grow their business
Identify new expansion and cross-sell opportunities to drive revenue growth
Model, plan, and execute paths to growth based on the right data
Support cross-functional efforts and connect people and ideas to drive innovation and revenue growth
Ensure partnership and programs are running smoothly and successfully
Add strategic value to the team by identifying opportunities to drive business and process improvements
Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc)
Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers

Skills

Marqeta

Card issuing and payment processing solutions

About Marqeta

Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.

Oakland, CaliforniaHeadquarters

2010Year Founded

$526.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Medical, dental, & vision coverage

Flexible time off

Paid family leave

Pet insurance

401k match

Equity

Monthly stipends

Company recognition & awards

Employee Stock Purchase Program

Risks

Class action lawsuit may harm Marqeta's reputation and investor confidence.

Increased regulatory scrutiny could raise compliance costs for Marqeta.

EWA platforms might disrupt Marqeta's traditional card issuing model.

Differentiation

Marqeta's open API platform allows for highly customizable payment solutions.

The company operates in 40 countries, offering a global card issuing platform.

Marqeta's cloud-based infrastructure enables instant access to scalable payment systems.

Upsides

Partnership with Slope taps into the growing Buy Now, Pay Later market.

Demand for flexible working capital solutions boosts Marqeta's embedded finance offerings.

Smarter AI models enhance Marqeta's payment processing capabilities.

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