[Remote] Senior Account Manager at Marqeta

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Embedded FinanceIndustries

Requirements

5+ years of Account Management experience in the Payments industry, ideally selling complex, technology platform solutions
3+ years of experience growing and scaling accounts and building relationships with key decision makers
3+ years of experience with the following Sales Tech stack: Salesforce, Looker, Gong, and Jira
Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization
Positive attitude, team player, adaptable, resourceful, and self-starter who can operate both collaboratively and independently
Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner
Deep knowledge of disruption in the financial services industry or strong desire to learn
Passion for knowledge and learning to understand customers, Marqeta, technology, and the industry

Responsibilities

Manage a portfolio of customers to drive growth and retention
Provide exceptional client service and uncover revenue generating opportunities (upsell, cross-sell, etc.)
Proactively uncover business needs of customers and provide viable solutions
Chart paths to ambitious growth targets, model, plan, and execute based on data
Support cross-functional efforts, connect people and ideas to drive innovation and revenue growth
Ensure partnerships and programs run smoothly and successfully
Identify opportunities to drive business and process improvements
Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc.)
Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers

Skills

Key technologies and capabilities for this role

Account ManagementRevenue GrowthUpsellCross-sellRelationship BuildingClient ServiceStrategic PlanningData AnalysisCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this Senior Account Manager role remote-friendly?

Yes, this role can be performed remotely as Marqeta works Flexible First.

What experience is required for this Senior Account Manager position?

Candidates need 5+ years of Account Management experience in the Payments industry, ideally selling complex technology platform solutions, plus 3+ years growing and scaling accounts and building relationships with key decision makers.

What sales tech stack experience is needed for this role?

3+ years of experience with Salesforce, Looker, Gong, and Jira is required.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of candidate stands out for this Senior Account Manager role?

Strong candidates have a proven track record in payments account management, experience scaling accounts, technical aptitude to explain complex concepts simply, and the ability to influence in a matrix environment as a positive, adaptable team player.

Marqeta

Card issuing and payment processing solutions

About Marqeta

Marqeta provides modern card issuing and payment processing solutions in the fintech sector. Its platform allows businesses to create, issue, and manage payment cards tailored to their specific needs, such as expense management and consumer payments. The service operates through an open API, enabling clients to integrate Marqeta's capabilities into their own applications. This flexibility sets Marqeta apart from competitors, as it caters to a diverse range of clients, including financial institutions and tech companies. The company generates revenue primarily through transaction fees each time a card is used, along with potential setup and service fees. Marqeta's ability to quickly adapt to the growing demand for digital payments, especially during the COVID-19 pandemic, has contributed to its significant presence in the market.

Oakland, CaliforniaHeadquarters

2010Year Founded

$526.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Medical, dental, & vision coverage

Flexible time off

Paid family leave

Pet insurance

401k match

Equity

Monthly stipends

Company recognition & awards

Employee Stock Purchase Program

Risks

Class action lawsuit may harm Marqeta's reputation and investor confidence.

Increased regulatory scrutiny could raise compliance costs for Marqeta.

EWA platforms might disrupt Marqeta's traditional card issuing model.

Differentiation

Marqeta's open API platform allows for highly customizable payment solutions.

The company operates in 40 countries, offering a global card issuing platform.

Marqeta's cloud-based infrastructure enables instant access to scalable payment systems.

Upsides

Partnership with Slope taps into the growing Buy Now, Pay Later market.

Demand for flexible working capital solutions boosts Marqeta's embedded finance offerings.

Smarter AI models enhance Marqeta's payment processing capabilities.

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