Senior Accommodation Consultant

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in Human Resources, Psychology, Social Work, Business Administration, Disability Studies, or a related field. A minimum of 3 years of experience in HR, disability case management, or a related field is preferred. Strong interpersonal and communication skills, both written and verbal, are essential, along with a high level of professionalism and discretion in handling sensitive information. Excellent problem-solving abilities and the capacity to work independently, as well as proficiency with digital tools and comfort navigating multiple platforms, are also required.

Responsibilities

The Senior Accommodation Consultant will lead and manage the interactive process for workplace accommodations under ADA/PWFA and related legislation. This includes reviewing medical documentation, collaborating with employees, healthcare providers, and internal stakeholders to assess needs, and providing end-to-end case management for timely and compliant resolution. The role involves educating employees and managers on ADA rights and responsibilities, maintaining accurate documentation, adhering to SLAs and quality standards, and partnering cross-functionally to align accommodations with business needs and legal requirements. Additionally, the consultant must prioritize tasks effectively, ensure timely follow-up, and demonstrate adaptability and a sense of urgency in response to evolving business needs.

Skills

Americans with Disabilities Act (ADA)

Pregnancy Workers Fairness Act (PWFA)

Interactive Process Management

Medical Documentation Review

Case Management

Employee Relations

Healthcare Provider Collaboration

Stakeholder Management

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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