Connectly

Security Operations Engineer (AU MSP, WFH)

Philippines

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Information Security, IT ServicesIndustries

Requirements

Candidates should possess appropriate tertiary qualifications in Cybersecurity, IT, or a related field such as Computer Science or Information Security, and demonstrate hands-on expertise in Microsoft Security Solutions including Microsoft Defender for Endpoint, Defender for Identity, Defender for Office 365, and Microsoft Sentinel (SIEM/SOAR), along with experience with CrowdStrike Falcon Endpoint Protection and Identity & Access Management (IAM) tools like Microsoft Entra (Azure AD) and CyberArk. Strong understanding of security frameworks such as ASD Essential 8, NIST, CIS Controls, and MITRE ATT&CK is required, as well as experience in vulnerability management, network and cloud security, and security solutions implementation. Relevant industry certifications such as Microsoft Security Certifications, CrowdStrike Falcon Certification, SIEM/SOAR Certifications, CompTIA Security+ (or equivalent), and ISC2 CC are preferred.

Responsibilities

As a Security Operations Engineer, you will provide 2nd-level technical support for Microsoft Defender, Microsoft Sentinel, and CrowdStrike within defined service level agreements, monitor and investigate security incidents using Microsoft Sentinel SIEM, Defender for Endpoint, and CrowdStrike EDR/XDR, and adhere to Incident Response, Threat Management, Security Operations, Problem, and Change Management processes aligned with ITIL and security frameworks. You will proactively hunt for threats and perform security investigations by analyzing logs, alerts, and endpoint telemetry data, and configure, manage, and fine-tune security tools to ensure optimal performance and effectiveness.

Skills

Microsoft Defender for Endpoint
Defender for Identity
Defender for Office 365
Microsoft Sentinel
Log ingestion
Rule tuning
Automation (Logic Apps/KQL queries)
CrowdStrike Falcon Endpoint Protection
Threat Hunting
Response
Microsoft Entra (Azure AD)
CyberArk
Privileged Access Management (PAM)
KnowBe4
Mimecast
Application Whitelisting
Airlock
Microsoft Defender Application Control
ASD Essential 8
NIST
CIS Controls
MITRE ATT&CK
Security Monitoring
Threat Intelligence
Threat Hunting
Incident Response
Digital Forensics
Log analysis
Vulnerability Management
Azure Security Center
Azure Firewall
Microsoft 365 Security

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

Key Metrics

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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