Security Analyst (AU IT, WFH)

Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Managed Service Provider (MSP)Industries

Requirements

Candidates should have 1-2 years of experience in a SOC or Security Analyst role, preferably within an MSP. Practical experience with SIEM platforms like Rapid7 InsightIDR, Splunk, or QRadar is required, along with familiarity with EDR tools and a basic understanding of networking, operating systems, and common security threats. A strong analytical mindset, excellent communication skills, and flexibility for 24/7 shifts are essential. Certifications such as CompTIA Security+ or Certified SOC Analyst are advantageous, and exposure to cloud security monitoring, scripting, or ITIL knowledge is a plus. A Bachelor's degree in Cybersecurity or a related field is also preferred.

Responsibilities

The Security Analyst will monitor and analyze security alerts from client environments using SIEM, EDR, and other security tools. They will perform initial triage and investigation of security events, escalating as necessary, and thoroughly document incidents in ticketing systems. Responsibilities include assisting in incident response, communicating with clients about incident status, supporting new client onboarding, and ensuring compliance with security procedures and SLAs as part of a 24/7 SOC rotation.

Skills

SIEM platforms

Rapid7 InsightIDR

Splunk

QRadar

EDR tools

Networking concepts

Windows operating systems

Linux operating systems

Security threats

Incident documentation

Cloud security monitoring

AWS GuardDuty

Azure Sentinel

Phishing investigations

Malware investigations

Insider threat investigations

MITRE ATT&CK framework

Threat intelligence platforms

Scripting

Automation

Python

PowerShell

ITIL

ServiceNow

Jira

ConnectWise

Capture-the-flag (CTF)

Security competitions

Cybersecurity

Information Technology

SOC

Security Analyst

CompTIA Security+

Certified SOC Analyst (CSA)

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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