Retail Sales Concierge - Stealth AI Company
Atomic$20 - $25/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, Fashion, Sustainable GoodsIndustries
Requirements
- 1-3 years of retail or customer-oriented experience preferred
- Excellent people skills – you are approachable, engaging, and friendly
- Fastidious attention to detail and enthusiasm to maintain the brand aesthetic in a physical space
- Ability to foster connections with customers both in the store and within the community
Responsibilities
- Provide an unparalleled customer experience for every Rothy’s customer
- Own all day-to-day customer interactions – in person, over the phone and online
- Support Retail Manager and Assistant Manager in all operational duties
- Develop and maintain expert-level understanding of Rothy’s products and processes
- Elevate customer feedback and identify and escalate opportunities for improvement
- Create loyalty by connecting customers with the brand and community
- Contribute towards meeting and exceeding the team’s sales goals
Skills
Retail Sales
Customer Service
Sales Goals
Product Knowledge
Customer Engagement
Retail Operations
Rothy's
Sustainable footwear and accessories brand
About Rothy's
Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.
San Francisco, CaliforniaHeadquarters
2012Year Founded
$235.4MTotal Funding
SECONDARYCompany Stage
Consumer GoodsIndustries
201-500Employees
Risks
Increased competition from sustainable fashion brands may dilute Rothy's market position.
Reliance on Amazon could reduce profit margins due to commission fees.
New leadership may lead to strategic shifts that alienate existing customers.
Differentiation
Rothy's uses a proprietary 3D knitting process to reduce material waste.
The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.
Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.
Upsides
Rothy's expansion into Amazon increases brand accessibility and customer reach.
The flagship store in NYC enhances brand visibility and customer engagement.
Rothy's leadership changes may bring fresh strategic insights and growth opportunities.
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