Seasonal Retail Ambassador - Valley Fair at Rothy's

Santa Clara, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Fashion, Sustainable GoodsIndustries

Requirements

1-3 years of retail or customer-oriented experience preferred
Excellent people skills – you are approachable, engaging, and friendly
Fastidious attention to detail and enthusiasm to maintain the brand aesthetic in a physical space
Ability to foster connections with customers both in the store and within the community

Responsibilities

Provide an unparalleled customer experience for every Rothy’s customer
Own all day-to-day customer interactions – in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of Rothy’s products and processes
Elevate customer feedback and identify and escalate opportunities for improvement
Create loyalty by connecting customers with the brand and community
Contribute towards meeting and exceeding the team’s sales goals

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceSales GoalsProduct KnowledgeCustomer EngagementRetail Operations

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position located in San Diego, CA - University Town Center.

What is the salary for this Seasonal Retail Ambassador role?

This information is not specified in the job description.

What skills or experience are required for this role?

The role prefers 1-3 years of retail or customer-oriented experience, excellent people skills with an approachable and engaging demeanor, fastidious attention to detail, and the ability to foster customer connections.

What is the company culture like at Rothy’s?

Rothy’s fosters an inclusive environment, emphasizes sustainability, inclusivity, and community, and operates as a dynamic, fast-growing sustainable start-up.

How long is the employment for this seasonal role?

The position is temporary and seasonal with an employment timeline of 90 days.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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