Seasonal Retail Ambassador - Fashion Square

Scottsdale, Arizona, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, Consumer SoftwareIndustries

Requirements

Candidates should have 1-3 years of retail or customer-oriented experience. Excellent people skills are necessary, with an approachable, engaging, and friendly demeanor. A fastidious attention to detail and an enthusiasm for maintaining the brand aesthetic in a physical space are also required. The ability to foster connections with customers both in-store and within the community is essential. Availability to work weekends and evenings is expected.

Responsibilities

The Seasonal Retail Ambassador will provide an unparalleled customer experience for every Rothy’s customer. They will own all day-to-day customer interactions in the physical store and across all touch points of the brand, including in person, over the phone, and online. The ambassador will support the Retail Manager and Assistant Manager in all operational duties, develop and maintain an expert-level understanding of products and processes, elevate customer feedback, and identify opportunities for improvement. Additionally, they will create loyalty by connecting customers with the brand and the community.

Skills

Customer Service

Retail

Communication

Sales

Brand Ambassador

Attention to Detail

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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