Seasonal & Regular Retail Cashier & Sales Floor Support - Women's Apparel - Ridgedale at Nordstrom

Minnetonka, Minnesota, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Ability to prioritize multiple tasks and requests from customers in a fast-paced environment
Excellent communication and interpersonal skills
Strong organization and follow-through
A knack for problem solving
Proficiency with computers and an interest in learning new computer applications
Ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
Frequent use of hands for grasping, fine manipulation, pushing, and pulling
Ability to handle bulky and awkwardly shaped items, including reaching and lifting above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Responsibilities

Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering excellent customer service
Keep the service quick, easy, and fun by listening to customer needs and sharing knowledge of fashion
Maintain the department “runway ready” by straightening up, lightly cleaning, and restocking the cash wrap area and sales floor
Stay up on key fashion trends and products to help customers with purchase decisions
Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program
Support other areas of the store including order fulfillment and order pick-up

Skills

Key technologies and capabilities for this role

Customer ServicePoint of SaleRetail SalesCash HandlingInventory ManagementOrganizationProblem SolvingComputer ProficiencyCommunicationTeamwork

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer for this position?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources to support employees and their families.

Is this a remote position or does it require working in-store?

This is an in-store retail position requiring continuous movement for 6-8 hours per shift, including bending, lifting, and assisting customers on the sales floor at the Ridgedale location.

What skills are required for the Store Support role?

Required skills include the ability to prioritize multiple tasks in a fast-paced environment, excellent communication and interpersonal skills, strong organization and follow-through, a knack for problem solving, and proficiency with computers.

What is the work environment like at Nordstrom for this role?

The environment is fast-paced retail with a focus on positive, energetic teamwork, providing excellent customer service, keeping the department 'runway ready,' and building customer relationships.

What makes a strong candidate for this cashier and sales floor support position?

Strong candidates have a passion for fashion, excellent customer service skills, the ability to multitask in a fast-paced setting, physical stamina for lifting up to 25 pounds and continuous movement, and flexibility with scheduling.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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