Seasonal Chef Instructor, Pastry (Sur La Table) at CSC Generation

Albany, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Culinary ArtsIndustries

Requirements

Culinary talent and teaching skills
Product knowledge
Ability to maintain high standards of sanitation and cleanliness
Verbal and written communication skills
Ability to communicate and work cooperatively with employees and customers
Ability to remain in a stationary position for up to 3 hours at a time
Ability to distinguish flavors and odors

Responsibilities

Models and directs employees to ensure customer service standards are met
Delivers an exceptional cooking class experience at every class using recipes and game plans provided
Stays informed by maintaining product knowledge, accessing available training, and seeking out additional resources
Ensures high standards of sanitation and cleanliness are maintained
Ensures all food items are cooked and served at the correct temperature and under sanitary conditions
Works as a part of a high-performing team to achieve store’s sales plan
Strives to achieve individual and/or class sales goals
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained, and consistently followed
Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef
Seeks opportunities to increase cooking class and retail sales
Records time worked, accurately and according to SLT policy
Anticipates and solves problems by taking decisive action and following up with Resident Chef
Demonstrates exceptional verbal and written communication skills with employees, customers, field management, and corporate office
May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water, and etc. in order to prepare cocktails and other drinks
Performs additional responsibilities as assigned by Resident Chef

Skills

Pastry

Culinary Instruction

Teaching

Sanitation

Food Safety

Customer Service

Product Knowledge

Communication

Team Coaching

Sales

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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