Senior Search Performance Business Analyst
Algolia- Internship
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess previous Quality Assurance experience, which is highly desirable. Strong analytical and communication skills are essential for synthesizing error trends and effectively communicating findings.
The Search Relevance SME will analyze rating submissions weekly to identify recurring mistakes and patterns, compile and present error trend reports to stakeholders, evaluate and correct data annotations for accuracy and compliance with client guidelines, collaborate with team members to clarify and update guidelines, serve as the primary point of contact for rater questions, offer actionable feedback and mentor raters, design and recommend targeted training sessions based on error trends, and interface regularly with cross-functional teams to report on performance and key insights.
Provides AI-driven content localization services
Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.