SAP HCM Team Lead for Ongoing Support ( México / Remote ) at A1M Solutions

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

+10 years of experience in SAP HCM (HCM Specialization Required)
At least 1-2 projects with HCM Ongoing support
SAP Certification required
University Engineering/Business Degree (no lawyers)
Payroll Mexico and Latin American Countries Expertise or Knowledge (Ecuador, Peru, Argentina, Colombia preferable)
Strong knowledge and support on payroll processes
Strong knowledge on payroll rules and schemas for analysis and construction of solutions
Knowledge and understanding of ABAP, social security and taxes, user exits for solution analysis
Service Now experience is a plus
Leadership Skills
Experience in managing multicultural and multidisciplinary teams
Ability to interact with multiple teams, colleagues and key business users
Strong Fluency in English (Advanced Level)
Position: SR (Senior)
Work: 100% Remote
Full time: Monday - Friday (office hours)
Country: México and Perú (ONLY)

Responsibilities

Responsible for 2nd level tickets support
Responsible for tickets management and follow up
Responsible for technical documentation of any changes/tickets/specifications
Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing
Work effectively with colleagues and business key users
Keeps contact with ABAP Development team
Responsible for functional/technical HCM Team
Responsible to create reports in Excel, PPT on a weekly basis for managerial levels
Responsible for HCM Team tickets tracking, follow up, update and documentation
Responsible for Business ticket detailed tracking matrix
Responsible to interact with all levels of organization for incidents resolution

Skills

SAP HCM

ABAP

ServiceNow

Payroll Mexico

Payroll Ecuador

Payroll Peru

Payroll Argentina

Payroll Colombia

Technical Specs

Regression Testing

Excel

PowerPoint

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees