Salesforce Technical Architect, AI and Agentforce

Alberta, Alberta, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Cloud Computing, Customer Relationship Management (CRM), Software DevelopmentIndustries

Requirements

Candidates must possess 6+ years of application and software development experience, with at least 4 years specifically in a Salesforce development role. A Bachelor's or Master's degree in Computer Science or a related field is required, along with proficiency in Apex and JavaScript. Familiarity with modern coding languages like Python, Java, or C#, experience with Salesforce technologies such as Flows, Lightning Web Components, or Visualforce, and understanding of front-end web development principles (HTML/CSS) are necessary. Strong communication skills, experience with source control and branching strategies, and familiarity with CI/CD solutions and DevOps principles are also required. Experience with Agentic AI Systems and Generative AI capabilities is preferred, as are additional Salesforce certifications, particularly Platform Developer II or Agentforce Specialist certifications.

Responsibilities

The Salesforce Technical Architect will lead and own the technical solution design for Agentforce, including topics, instructions, actions with automation/code, agent deployment methods, and supporting data structures. They will deeply explore the limits of Agentforce Agents to find novel solutions, collaborate with clients and internal teams to translate business needs into well-architected solutions, and oversee all project lifecycle stages from design through deployment. This role also involves staying current with new Salesforce products and technical capabilities.

Skills

Salesforce

Agentforce

Einstein

Service Cloud Voice

Amazon Connect

Generative AI

Technical Architecture

Solution Design

Customer Experience

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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