Salesforce Technical Architect, AI and Agentforce

Colombia

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Cloud Computing, Customer Relationship Management (CRM), BiotechnologyIndustries

Requirements

Candidates must possess 6+ years of experience in application and software development, with at least 4 years specifically in a Salesforce development role. A Bachelor's or Master's degree in Computer Science or a related field is required, along with proficiency in Apex and JavaScript. Familiarity with modern coding languages such as Python, Java, or C#, and experience with Salesforce technologies like Flows, Lightning Web Components, or Visualforce are necessary. A strong understanding of front-end web development principles, including HTML/CSS, and experience with source control and CI/CD solutions are also essential. Preferred qualifications include experience with Agentic AI Systems and Generative AI capabilities, as well as additional Salesforce certifications.

Responsibilities

The Salesforce Technical Architect will be responsible for leading and owning the technical solution design for Agentforce, including topics, instructions, actions, automation, code, agent deployment methods, and supporting data structures. They will deep dive into Agentforce Agents' limits and boundaries to find novel solutions, and collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions. The role involves overseeing and contributing to all stages of the project lifecycle, from design through development, testing, and deployment, while staying updated on new Salesforce products and technical capabilities.

Skills

Salesforce

Agentforce

Generative AI

Einstein

Service Cloud Voice

Amazon Connect

Technical Architecture

Solution Design

Customer Experience

Predictive Analytics

Conversational AI

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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