Salesforce Solution Engineer

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess 2-3 years of experience selling CRM solutions/services, preferably Salesforce Service Cloud and Agentforce or similar technologies. Strong understanding of Salesforce ecosystem and AI technologies is required, along with experience in conducting discovery sessions, presentations, and workshops with prospects and customers.

Responsibilities

As a Solutions Engineer, responsibilities include demonstrating Salesforce and NeuraFlash products/assets to customers, leading discovery sessions, creating compelling demos, developing proposals and SOWs, gathering requirements for projects, contributing to product development efforts, providing customer feedback to product management, maintaining lead management and forecasting in Salesforce, acting as a liaison between sales and the technical team, and ensuring a high level of customer experience. Additionally, the role involves collaborating with delivery to develop project scope & estimates and driving innovation in Salesforce capabilities and AI.

Skills

Salesforce

Salesforce Einstein

Service Cloud Voice

Amazon Connect

Agentforce

Conversational AI

Predictive Analytics

Generative AI

AI-powered bots

Solution Demonstration

Pre-sales Technical Support

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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