[Remote] Salesforce Experience Architect, AI and Agentforce (Solution Architect) at NeuraFlash

Alberta, Alberta, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Cloud Computing, Customer Relationship Management (CRM), BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

SalesforceAIAgentforceSolution ArchitectureExperience DesignGenerative AISalesforce EinsteinService Cloud VoiceAmazon ConnectPredictive AnalyticsConversational AI

Questions & Answers

Common questions about this position

What are the required qualifications for this Salesforce Experience Architect role?

Candidates need 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role, 5+ years of CRM industry experience, ability to drive requirement gathering, experience architecting and implementing Salesforce Service Cloud or Sales Cloud, experience with GenAI prompt writing, and hands-on experience.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What is the company culture like at NeuraFlash?

NeuraFlash fosters a collaborative environment with trailblazing experts passionate about AI innovation, where you'll work with a talented AI team to drive impactful customer outcomes using technologies like Agentforce.

What makes a strong candidate for this Experience Architect position?

A strong candidate will have customer-facing consulting experience, deep Salesforce Service or Sales Cloud architecture expertise, GenAI prompt writing skills, and the ability to drive requirements while mentoring juniors.

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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