[Remote] Salesforce Engineer at 8x8

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience, Communications, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
3+ years of Salesforce development experience, with strong knowledge of Salesforce Core
1+ years of hands-on experience with Vlocity (Salesforce Industries) tools and features
Proven track record of designing, developing, and optimizing scalable Salesforce solutions
Expertise in Salesforce Core and Vlocity (Salesforce Industries), including OmniStudio tools (OmniScripts, DataRaptors, Integration Procedures, FlexCards)
Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools
Experience with Vlocity CPQ, product catalog, and order management
Knowledge of Salesforce architecture and best practices
Skills in system integrations using APIs, middleware, and Vlocity DataRaptors
Ability to conduct code reviews, performance testing, debugging, and implement best practices

Responsibilities

Design and implement Salesforce Core and Vlocity solutions, including custom applications, OmniScripts, DataRaptors, Integration Procedures, and FlexCards
Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools
Configure and optimize Vlocity CPQ, product catalog, and order management for industry-specific solutions
Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation
Leverage Salesforce declarative tools to create efficient, scalable solutions aligned with business needs
Customize and integrate Vlocity features to support industry-specific workflows, including quoting, pricing, and order orchestration
Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs, middleware, and Vlocity DataRaptors
Ensure seamless data flow across integrated systems, maintaining data accuracy and performance
Collaborate with IT teams to troubleshoot and resolve integration challenges
Optimize Salesforce Core and Vlocity solutions for performance, scalability, and maintainability
Conduct code reviews, performance testing, and debugging to ensure high-quality deliverables
Work closely with business analysts, solution architects, and stakeholders to gather requirements and implement solutions
Document technical designs, workflows, and solution architectures for Vlocity and Salesforce Core implementations
Provide technical guidance and mentorship to peer developers
Conduct unit, integration, and performance testing for developed solutions
Support deployments across multiple environments using CI/CD pipelines and version control systems
Troubleshoot and resolve post-deployment issues

Skills

Key technologies and capabilities for this role

SalesforceVlocityOmniStudioApexLightning Web ComponentsLWCVisualforceOmniScriptsDataRaptorsIntegration ProceduresFlexCardsVlocity CPQ

Questions & Answers

Common questions about this position

What skills are required for the Salesforce Engineer position?

The role requires expertise in Vlocity (Salesforce Industries) and Salesforce Core, hands-on experience with OmniStudio tools including OmniScripts, DataRaptors, Integration Procedures, and FlexCards, as well as proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at 8x8?

8x8 seeks Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth, emphasizing collaboration with cross-functional teams in a customer experience-focused environment.

What makes a strong candidate for this Salesforce Engineer role?

A strong candidate has deep knowledge of Salesforce architecture and best practices, experience optimizing solutions for performance and scalability, and the ability to design integrations and collaborate with IT teams.

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters

1987Year Founded

$253.1MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.

Potential security vulnerabilities from third-party integrations.

Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.

Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.

Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.

Video engagement capabilities offer dynamic and personalized customer interactions.

Strong global presence with support in over 55 countries.

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