[Remote] Salesforce Business & Technical Architect (Sales Ops, AI & Automations) at Natera

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HealthcareIndustries

Requirements

8+ years of Salesforce experience, including architecture, solution design, and hands-on development
Expert in Apex programming (Triggers, Batch, Async, Platform Events, REST APIs)
Strong expertise in Lightning Web Components (LWC), Aura components, and UI/UX best practices
Proven experience designing and managing API integrations, event-driven architectures, and middleware
Strong knowledge of Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud
Hands-on experience with DevOps (Git, CI/CD, SFDX, automated testing frameworks)
Proven ability to conduct code reviews, mentor developers, and enforce coding standards
Strong communication skills to engage with both executives and technical teams
Preferred
Salesforce certifications: System Architect, Application Architect, Platform Developer II, or CTA track
Experience with Einstein Copilot, Agentforce, Data Cloud, MuleSoft, RPA, or Intelligent Document Processing (IDP)
Background in high-scale enterprise integrations and automation-heavy Salesforce programs
Experience in health-tech, biotech, or B2B SaaS industries

Responsibilities

Partner with Sales Ops and Marketing Ops to define capability maps, sales forecasting models, and end-to-end CRM processes
Translate business needs into Salesforce platform solutions (Sales Cloud, Service Cloud, CPQ, Experience Cloud, Data Cloud)
Own the solution blueprint across Sales processes, AI use cases, and automation workflows
Lead the design and development of custom Salesforce applications using Apex, Lightning Web Components (LWC), Triggers, Batch/Queueable classes, Platform Events, and Async Processing
Architect and govern complex integrations with external systems (ERP, LIMS, MDM, Data Warehouse, Marketing Automation) using REST/SOAP APIs, Platform Events, Middleware (MuleSoft/ETL)
Define and manage data modeling, sharing/security architecture, and performance optimization strategies
Conduct code reviews, enforce coding standards, and mentor developers on Salesforce best practices
Drive DevOps practices with version control (Git), CI/CD pipelines, test automation, and release governance
Embed AI/Einstein/Agentforce into Sales workflows (lead scoring, opportunity insights, pipeline forecasting)
Design and deliver Salesforce Flow Orchestration, Approvals, and Process Automations to streamline Sales Ops
Collaborate with AI/ML engineers to integrate predictive models, copilots, and intelligent automation into CRM
Act as the technical advisor and architect-of-record for Sales Ops and CRM transformations
Facilitate architecture design sessions, PoCs, and executive-level solution reviews
Establish and enforce architecture governance, RACI models, and technical debt management

Skills

Salesforce

Apex

Lightning Web Components

LWC

Triggers

Batch Classes

Queueable Classes

Platform Events

Async Processing

REST APIs

SOAP APIs

MuleSoft

ETL

Sales Cloud

Service Cloud

CPQ

Experience Cloud

Data Cloud

Git

CI/CD

DevOps

Natera

Genetic testing and diagnostics solutions provider

About Natera

Natera focuses on genetic testing and diagnostics, providing advanced solutions for cancer patients, transplant patients, and individuals assessing hereditary health risks. Their main technology is cell-free DNA (cfDNA) testing, which analyzes DNA fragments in the blood to detect minimal traces of cancer and assess organ health. Natera stands out by offering specialized tests like the Signatera ctDNA test and Panorama NIPT, along with genetic counseling services. The company's goal is to improve patient care and health outcomes through accurate genetic testing.

Austin, TexasHeadquarters

2004Year Founded

$149.9MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

1,001-5,000Employees

Benefits

Flexible medical plans

Investment options

Time off

Workplace perks

Risks

Hindenburg report accuses Natera of deceptive sales practices, risking legal challenges.

New Prospera Heart features may face slow adoption by healthcare providers.

Fetal RhD NIPT demand may drop post-RhIg shortage, affecting future sales.

Differentiation

Natera's Signatera test offers personalized ctDNA analysis for cancer patients.

Prospera Heart test uses unique Donor Quantity Score for transplant rejection detection.

Panorama NIPT test is a leader in non-invasive prenatal testing with 2 million tests.

Upsides

Increased adoption of liquid biopsy techniques boosts demand for Natera's cfDNA tests.

AI integration enhances accuracy and speed of Natera's cfDNA analysis.

Growing personalized medicine trend aligns with Natera's customized genetic tests.

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