Salesforce Administrator at Abbott

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DiagnosticsIndustries

Requirements

Three to five years of experience as a Salesforce.com administrator
Salesforce.com Admin (ADM201 and ADM211) certified preferred
Sales Cloud, Service Cloud and Developer certifications preferred
Source control tools such as Bitbucket experience preferred
JIRA experience preferred
ServiceNow experience preferred
Previous experience working in a SCRUM or agile environment required
Proven ability to design and implement new processes and facilitate user adoption
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Experience with data loader and Demand Tools preferred
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Exceptional verbal and written communication skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Responsibilities

Complete regular internal system audits and prepare for upgrades
Serve as a primary system administrator for the ARDx Salesforce.com environments with 1000+ users
Part of a team responsible for the development landscape and DevOps tool set administration and support
Work closely with CRM solution architect
Work in support of the scrum teams
Perform administrative functions including user account maintenance, workflow updates and other routine tasks
Support project work including data load and verification of data through data loader and equivalent tools
When necessary, work with IT and business process owners to understand the need and determine the optimal way to enable new functionality and data requests
Function as administrator for the operations tool chain
Support the Salesforce environment strategy and deployment tasks

Skills

Salesforce

SFDC

CRM

Data Loader

Workflow

DevOps

System Audits

User Account Management

Scrum

Problem-Solving

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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