Salesforce Administrator at Multiverse

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, TechnologyIndustries

Requirements

3-4 years of hands-on experience as a Salesforce Administrator/Developer (Sales Cloud & Service Cloud)
Management of Salesforce security model & system configuration (Profiles, Permission sets, Role hierarchies, User access policies etc.)
Debugging & resolving technical issues within Salesforce
Successful track record of building successful applications in Salesforce
Architectural design
Automation: Complex Record Triggered Flows, Screen flows, custom settings, custom objects, validation rules, Reports & Dashboards and third-party integrations
Demonstrable experience of successfully implementing large Salesforce projects E2E
Excellent requirements gathering
Innovative problem solving utilising latest Salesforce releases
Communication & influence
Strong interest in (description cuts off, but implied tech/Salesforce advancements)

Responsibilities

Gather requirements from internal teams to understand key business needs
Design, build and maintain bespoke Salesforce solutions (e.g. Complex Flows, Screen flows, custom settings, custom objects, validation rules, Reports and Dashboards & third-party integrations) that solve for our most significant business needs
Be comfortable with development life-cycle best practices and pushing changes from sandbox environments on a weekly schedule
Collaborate with internal & external technical partners to build & maintain integrations with adjacent systems (e.g. Multiverse Platform / Data Warehouse)
Work with the Head of Systems to influence the Salesforce roadmap & strategy
System Administration, User Enablement & Support
Provide tactical support for our 270 Salesforce users ranging from access controls, permission set groups, new feature requests, reports & dashboards
Managing user provisioning, licencing & group membership
Monitor Salesforce system usage & proactively identify/mitigate system issues
Design & deliver training for different groups of Salesforce users

Skills

Salesforce

Salesforce Administration

Salesforce Development

Revenue Operations

GTM Systems

Systems Architecture

User Acceptance Testing

Sales Operations

Data Insights

Multiverse

Provides professional apprenticeships for workforce development

About Multiverse

Multiverse focuses on workforce development through professional apprenticeships, providing on-the-job training programs that help individuals gain skills for high-paying jobs and career advancement. The company operates in the United States and the United Kingdom, partnering with various organizations to tailor apprenticeship programs to meet specific employer and individual needs. Unlike traditional hiring methods, Multiverse's approach is designed to be equitable and accessible, allowing diverse talent to succeed. The company also offers ongoing support and mentorship to apprentices, ensuring they can navigate their career paths effectively. Multiverse's goal is to create a diverse group of future leaders by transforming the way talent is developed and nurtured.

London, United KingdomHeadquarters

2016Year Founded

$402.7MTotal Funding

SERIES_DCompany Stage

Social Impact, AI & Machine Learning, EducationIndustries

1,001-5,000Employees

Risks

Competition from universities offering flexible, career-focused programs may challenge Multiverse.

Rapid AI development could outpace Multiverse's training program updates.

Economic downturns may reduce corporate spending on training, impacting revenue.

Differentiation

Multiverse offers AI-powered apprenticeships, a unique alternative to traditional university education.

The company partners with diverse industries, enhancing workforce skills through tailored programs.

Multiverse's acquisition of Searchlight boosts its AI capabilities and competitive edge.

Upsides

Partnership with Microsoft aims to skill 1 million people in AI by 2025.

Recent leadership appointments focus on financial growth and curriculum development.

AI-Powered Productivity apprenticeships are accredited and eligible for public funding in the UK.

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