Senior Application Engineer (Salesforce DevOps)
PointClickCareFull Time
Senior (5 to 8 years)
Candidates should have 4-5 years of Salesforce administration experience with deep platform configuration knowledge and user management expertise. Hands-on release management experience using deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset is required. A strong DevOps foundation with understanding of CI/CD pipelines, automated testing, and deployment strategies for Salesforce environments is necessary. Expertise in managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs, along with data management proficiency including imports, exports, quality maintenance, and mass data operations, is also required. Performance troubleshooting skills for resolving configuration issues, data problems, and user access challenges are expected.
The Salesforce Admin/Release Engineer will manage complex deployments across Development, Sandbox, UAT, and Production environments, coordinating with cross-functional teams to ensure seamless delivery. They will implement automated testing and deployment strategies using tools like Salesforce DX, Copado, Gearset, or similar platforms. Responsibilities include configuring and maintaining custom objects, fields, workflows, Process Builder, validation rules, and security settings. The role involves overseeing sandbox refreshes, data seeding, and environment maintenance, as well as executing data imports, exports, quality maintenance, and mass updates. Additionally, they will monitor system performance, identify bottlenecks, and implement optimizations, develop and maintain backup, disaster recovery processes, and rollback procedures, and partner with development teams to ensure smooth deployment of Apex classes, triggers, Lightning components, and other custom solutions. Staying current with Salesforce platform updates, implementing best practices, and driving adoption of new features and capabilities are also key duties.
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