Sales Enablement Manager at ChowNow

Miami, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, Food Tech, SaaSIndustries

Requirements

Deeply understand the importance of local restaurants and put them at the center of everything you do, aiming to help them thrive
Celebrate diversity and inclusivity, committed to progress by ensuring everyone gets support and resources, listening to team members' ideas, and thriving in an environment that embraces individuality
Consistently go above and beyond, helping peers while excelling at your own tasks, and raising your hand to share smart ideas
Set clear ambitious goals, avoid complacency, and seek out new opportunities and challenges

Responsibilities

Design, own, and scale ChowNow’s end-to-end sales enablement engine—building the programs, tools, and frameworks that drive consistent performance across every segment
Architect a best-in-class onboarding experience that accelerates time to productivity and sets clear ramp milestones
Build and evolve a Sales Excellence Framework—the standards, playbooks, talk tracks, and coaching models that define how ChowNow sells
Launch a continuous learning cadence through live training, workshops, and skill sprints focused on discovery, storytelling, negotiation, and deal control
Coach and support frontline managers and reps, reinforcing best practices through call reviews, shadowing, and data-driven feedback loops
Partner cross-functionally with Marketing, Product, and RevOps

Skills

Sales Enablement

Onboarding

Training Programs

Sales Coaching

Performance Optimization

RevOps

Sales Operations

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$62.3MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Comprehensive health plans

Remote office stipend

Mental health coverage

Parental & family leave

Student loan assistance

Employee stock incentive plan

401(k) savings plan

Pet insurance

Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.

Smart Answering service may face integration challenges with existing restaurant systems.

New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.

The platform integrates orders from multiple sources into a centralized hub for restaurants.

ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.

Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.

Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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