Deputy

Sales Enablement (Contract)

United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Workforce ManagementIndustries

Position Overview

  • Location Type: Remote-first
  • Job Type: Contract
  • Salary: Not specified

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

About the Role

At Deputy, we're passionate about empowering businesses to build thriving workplaces. We're seeking a dynamic and experienced Enablement professional to join our team as a contractor and play a pivotal role in driving commercial excellence. As a contractor with our Enablement team, you'll be responsible for working with other Enablement professionals to lead delivery of comprehensive training programs as well as creating resources and tools that equip our entire Commercial organization – including Sales, Customer Success, Technical Support, and Delivery Services – with the knowledge and skills they need to succeed. You'll work closely with leaders across these functions, as well as product marketing and other teams, to ensure alignment and drive continuous improvement.

Responsibilities

  • Support the design and creation of new training and enablement content, while keeping existing content and tools up to date.
  • Facilitate sales and sales management training for new hires and seasoned sellers as well as Customer Success Managers, Partner Success Managers, Solution Engineers, etc.
  • Own end-to-end enablement: Drive the entire lifecycle of enablement programs, from ideation and content creation to delivery and measurement, for all Commercial functions.
  • Onboard new hires: Develop and deliver engaging onboarding programs (live & e-learning) that quickly bring new employees within the Commercial team up to speed.
  • Translate technical content: Bridge the gap between technical product releases and the needs of our Commercial teams by creating consumable materials that are tailored to the team’s needs.
  • Provide strategic guidance: Collaborate with stakeholders across Commercial functions to identify and address learning gaps, ensuring that our enablement initiatives align with business goals. Stakeholders include but are not limited to: Product, Product Marketing, Sales Architects, Delivery Services, Revenue Operations, and Sales Leadership.
  • Empower teams: Partner with leaders in Sales, Customer Success, Technical Support, and Delivery Services to deliver tailored enablement programs that meet the specific needs of their teams.
  • Serve as a consulting partner to the local leaders and deliver localized programming as applicable.
  • Measure and Improve: Understanding how to set goals and KPIs and how to measure the impact of enablement programs.
  • Domain expertise: Demonstrate deep understanding of the various processes, tools, and knowledge required for success within the Commercial organization. Ensure programs and training are integrated into the Learning Management and/or Sales Enablement platforms as required.

Qualifications & Requirements

  • 5+ years of experience: In sales, customer success, technical support, enablement, or a related field within a B2B SaaS environment.

Skills

Training Program Delivery
Resource Creation
Cross-functional Collaboration
Commercial Enablement
Stakeholder Engagement

Deputy

Workforce management and staff scheduling platform

About Deputy

Deputy is a workforce management platform that simplifies staff scheduling, labor cost control, and timesheet management for businesses of all sizes. It allows users to create and share schedules easily, reducing scheduling workload by up to 50%, and includes features for demand planning and compliance with labor laws. The platform operates on a freemium model, offering a free starter plan and a premium package, and provides an open API for integration with other software systems. Deputy's goal is to help businesses manage their workforce efficiently while keeping labor costs low.

Sydney, AustraliaHeadquarters
2008Year Founded
$139.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise SoftwareIndustries
201-500Employees

Benefits

Health Insurance
401(k) Company Match
Flexible Work Hours
Stock Options
Paid Parental Leave
Private Health and Dental Insurance
Work from Home Stipend
Commuter Benefits

Risks

Increased competition from emerging platforms could erode Deputy's market share.
Reliance on a freemium model may limit revenue growth if users don't convert.
Data privacy concerns could lead to reputational damage and legal challenges.

Differentiation

Deputy offers a comprehensive platform for workforce management, including scheduling and compliance.
The platform's open API allows seamless integration with existing business software systems.
Deputy's freemium model provides accessibility to businesses of all sizes.

Upsides

Deputy achieved unicorn status, surpassing a billion-dollar valuation in 2023.
Integration with AI enhances demand planning and labor cost control for businesses.
Growing mobile-first solutions improve accessibility and user experience for workforce management.

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