(Sales) Digital Strategy Consultant at Backbase

Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

8+ years of work experience as a (digital) strategy consultant for one or more of the best strategy consultant firms or digital boutique consultancy firms around the globe. Banking, payments, tech or SaaS experience is a plus
Street smart and digital savvy
True team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines
Well-rounded and experienced consultant with superior analytical, quantitative and conceptual thinking skills
Significant experience with customer-centric methods such as lean start-up, design thinking, value proposition design and agile transformation. Knowledge of common market tools and best-practices
Financial analysis / ROI assessment and business case building skills are second to none
Knowledge of the “bar” for a great and impactful consulting outcome and respective deliverables. Passionate about creating the most impactful analyses, business cases and high-quality pitches
Strong interpersonal and communication skills that will ensure successful customer engagements and collaboration across multiple teams, cultures and timezones

Responsibilities

Engagement Management: Lead strategic customer engagements with top prospects and customers by delivering high impact sessions, workshops and (re-usable) materials and tools. Maintain a high level understanding of Backbase platform capabilities to advise and inspire teams and customers
Strategic Analysis: Conduct best-in-class strategic and financial analysis with top-quality deliverables. Apply business design, management consulting and financial analysis best-practices and tools in a pragmatic approach. Combine empathy, creative instinct and business savvy to challenge customer assumptions about extracting value from their ecosystems
Market Research & Insights: Stay up-to-date with the latest financial services and digital banking market trends and insights. Contribute to thought leadership in Backbase through sharing findings actively
Consulting Tools, Content & Frameworks: Create and maintain Backbase-specific tools, content, frameworks and best-practices to help any customer-facing function in Backbase (e.g. Sales / Solutions Engineering / Customer Success)
Project Management: Take full ownership of assignments from beginning to end, while consulting with peers for expert input and validation

Skills

Key technologies and capabilities for this role

Digital StrategyBusiness TransformationFinancial ServicesDigital BankingStrategic ConsultingFinancial AnalysisBusiness Case DevelopmentImplementation RoadmapEngagement ManagementMarket ResearchManagement ConsultingWorkshop Facilitation

Questions & Answers

Common questions about this position

What experience is required for the Digital Strategy Consultant role?

Candidates need 8+ years of work experience as a (digital) strategy consultant for top strategy firms or digital boutique consultancies worldwide. Banking, payments, tech or SaaS experience is a plus, but a can-do mentality is emphasized over perfect experience.

What is the team culture like at Backbase's Strategy Consulting team?

The team is fast-growing, young, entrepreneurial, and consists of digital consultants who earned their stripes at top global strategy firms. They operate collaboratively at the intersection of financial services and digital business transformation.

Is the salary or compensation mentioned for this position?

This information is not specified in the job description.

What are the key responsibilities of this role?

Responsibilities include leading strategic customer engagements, conducting best-in-class strategic and financial analysis, staying updated on financial services trends, creating consulting tools and frameworks, and owning project management from start to finish.

What makes a strong candidate for this Digital Strategy Consultant position?

A strong candidate has 8+ years in digital strategy consulting from top firms, expertise in banking or related domains, a broad strategic mind, and a can-do mentality. They excel in consultative approaches, financial analysis, and engaging executive teams.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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