Floorplan Sales Associate
LendbuzzSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Performing ArtsIndustries
Requirements
- Excellent selling skills
- Strong math skills – with a knowledge of retail math desired
- A love of the opera and a strong knowledge of opera composers, performers, works and recordings
- Friendly, outgoing, professional personality
- Prior experience in retail (music, luxury preferred)
- Excellent customer service skills
- Excellent communication skills
- Excellent written skills
- Ability to work flexible hours
- Ability to lift up to 25 lbs
Responsibilities
- Achieve daily sales goals while providing exceptional customer service
- Assist guests with gifts and purchases at the Met Opera Shop, online, or via special order service
- Sell across a variety of product categories
- Understand and execute up-selling and cross-selling
- Cultivate high-end customers and patrons, creating sales and membership opportunities
- Provide excellent, engaging and thoughtful customer service
- Maintain a thorough knowledge of Met Shop products and promotions
- Stay informed of merchandise campaigns, promotions and store activities
- Actively work to maintain visual displays including accurate signs, price tags, and collections
- Restock and replenish the selling floor
- Keep the selling area, registers and stock area clean and well maintained
- Ring on the register, report and handle all required transactions, issue receipts and pack merchandise in the proper manner
- Stay current with Met Opera productions
- Adhere to all policies and programs contained in the Employee Handbook
- Stay informed of store standards, practices and routines and work accordingly
- Answer phones courteously and promptly
- As assigned, assist in the training of new sales associates
- Communicate effectively with customers and co-workers
- Fulfill scheduled obligations or find a replacement in a timely manner (subject to the approval of the store manager)
- Perform other retail associate duties as directed including but not limited to: assisting with product or purchasing related administrative tasks, data entry, receiving merchandise, preparing orders for shipment, performing cycle counts, and other activities needed to operate the store and web business
Skills
customer service
sales
up-selling
cross-selling
register operation
product knowledge
visual merchandising
inventory management
phone etiquette
training
The Metropolitan Opera
Operatic performances and musical productions
About The Metropolitan Opera
The Metropolitan Opera is a prominent institution dedicated to the art of opera, showcasing a wide range of performances that include classic and contemporary operas. The performances are held in a grand theater, where talented singers, musicians, and stage designers come together to create a captivating experience for the audience. The Metropolitan Opera distinguishes itself from other opera companies by its commitment to high production values, featuring elaborate sets and costumes, as well as a diverse repertoire that appeals to a broad audience. The goal of The Metropolitan Opera is to promote the appreciation of opera as an art form and to make it accessible to as many people as possible.
New York City, New YorkHeadquarters
1883Year Founded
$972.7KTotal Funding
GRANTCompany Stage
Social Impact, EntertainmentIndustries
1,001-5,000Employees
Benefits
Flexible Work Hours
Hybrid Work Options
Risks
Declining interest in traditional opera among younger audiences affects ticket sales.
The lawsuit by Anna Netrebko could cause financial and reputational damage.
Competition from other NYC cultural institutions may divert potential audiences.
Differentiation
The Met is renowned for its 'Live in HD' digital streaming series.
It has a history of collaborations with international artists and institutions.
The Met is embarking on its first-ever Asia tour in 2024.
Upsides
Increased interest in digital streaming boosts the Met's remote audience reach.
Global partnerships enhance cultural exchange and expand audience reach.
The Asia tour taps into a growing market for Western classical music.
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