Safety Manager, Fulfillment Operations at Thrive Market

Batesville, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Fulfillment, Supply ChainIndustries

Requirements

Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experience will be considered
OSHA 30 certification (or ability to obtain within 1 month)
5–7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments
Demonstrated success leading Safety Committee programs or equivalent employee led safety initiatives
Proven ability to partner with local health authorities and emergency response teams
Strong leadership skills

Responsibilities

Develop, implement, and maintain safety programs, policies, SOPs, and training tailored to high-volume fulfillment operations
Ensure compliance with OSHA, FDA, USDA, Non-GMO/Organic standards, and other applicable regulations
Own the process for creating, updating, and maintaining SOPs and associated training; ensure they reflect regulatory requirements, operational standards, and continuous improvement learnings
Conduct regular audits to verify compliance with procedures, standards, training, and certifications
Collaborate with FC leadership and cross-functional teams to design and deliver SOPs and training that drive best practices in daily operations
Lead structured reviews of SOPs and training materials to ensure accuracy, clarity, and accessibility
Provide coaching, refreshers, and ongoing updates on SOP and training adoption; monitor compliance and update content as regulations or business needs evolve
Serve as the lead facilitator for the Safety Committee program, ensuring consistent structure, representation, and engagement across shifts
Drive accountability through meeting agendas, action trackers, inspections, and closure of corrective actions
Lead incident investigations, root cause analyses, and corrective/preventative action planning
Coordinate emergency preparedness drills, site safety stand-downs, and refresher training
Actively engage with Thrivers on the FC floor; lead Gemba walks, safety observations, and behavioral audits
Coach leaders and committee members to model safe behaviors and proactive ownership
Promote recognition of positive safety actions and build a culture of “No Broken Windows” standards by celebrating defect visibility and making decisions driven by science
Track and analyze safety performance (TRIR, near-miss closure, audit results, corrective actions, training completion, and SOP adoption)
Provide monthly reporting and insights to FC leadership and corporate stakeholders
Recommend process improvements using data-driven analysis

Skills

Key technologies and capabilities for this role

OSHA complianceFDA regulationsUSDA standardsNon-GMO certificationOrganic standardsSOP developmentSafety trainingRegulatory auditsRisk managementSafety programs

Questions & Answers

Common questions about this position

What is the work location for the Safety Manager role?

The role is based at the 361k sq. ft. Organic/Non-GMO E-commerce Fulfillment Center in Batesville, Indiana.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and experiences are required for the Safety Manager position?

The role requires expertise in developing safety programs, ensuring regulatory compliance with OSHA, FDA, USDA, and Non-GMO/Organic standards, leading incident investigations and root cause analyses, and facilitating safety committees.

What is the company culture like at Thrive Market?

Thrive Market emphasizes collaborative and proactive leadership, employee engagement through programs like the Safety Committee, cultural transformation towards proactive safety ownership, and a mission-driven focus on healthy, sustainable living as a Certified B Corporation.

What makes a strong candidate for this Safety Manager role?

Strong candidates will have experience leading safety compliance and risk management in fulfillment operations, driving employee engagement through Gemba walks and committees, and fostering proactive safety ownership across teams.

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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