Safety Manager, Fulfillment Operations at Thrive Market

Batesville, Indiana, United States

Thrive Market Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Fulfillment, Supply ChainIndustries

Requirements

  • Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experience will be considered
  • OSHA 30 certification (or ability to obtain within 1 month)
  • 5–7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments
  • Demonstrated success leading Safety Committee programs or equivalent employee led safety initiatives
  • Proven ability to partner with local health authorities and emergency response teams
  • Strong leadership skills

Responsibilities

  • Develop, implement, and maintain safety programs, policies, SOPs, and training tailored to high-volume fulfillment operations
  • Ensure compliance with OSHA, FDA, USDA, Non-GMO/Organic standards, and other applicable regulations
  • Own the process for creating, updating, and maintaining SOPs and associated training; ensure they reflect regulatory requirements, operational standards, and continuous improvement learnings
  • Conduct regular audits to verify compliance with procedures, standards, training, and certifications
  • Collaborate with FC leadership and cross-functional teams to design and deliver SOPs and training that drive best practices in daily operations
  • Lead structured reviews of SOPs and training materials to ensure accuracy, clarity, and accessibility
  • Provide coaching, refreshers, and ongoing updates on SOP and training adoption; monitor compliance and update content as regulations or business needs evolve
  • Serve as the lead facilitator for the Safety Committee program, ensuring consistent structure, representation, and engagement across shifts
  • Drive accountability through meeting agendas, action trackers, inspections, and closure of corrective actions
  • Lead incident investigations, root cause analyses, and corrective/preventative action planning
  • Coordinate emergency preparedness drills, site safety stand-downs, and refresher training
  • Actively engage with Thrivers on the FC floor; lead Gemba walks, safety observations, and behavioral audits
  • Coach leaders and committee members to model safe behaviors and proactive ownership
  • Promote recognition of positive safety actions and build a culture of “No Broken Windows” standards by celebrating defect visibility and making decisions driven by science
  • Track and analyze safety performance (TRIR, near-miss closure, audit results, corrective actions, training completion, and SOP adoption)
  • Provide monthly reporting and insights to FC leadership and corporate stakeholders
  • Recommend process improvements using data-driven analysis

Skills

OSHA compliance
FDA regulations
USDA standards
Non-GMO certification
Organic standards
SOP development
Safety training
Regulatory audits
Risk management
Safety programs

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters
2013Year Founded
$234.8MTotal Funding
CONVERTIBLECompany Stage
Food & Agriculture, Consumer GoodsIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Mental Health Support
Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.
Dependence on membership fees is risky during economic downturns.
Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.
The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.
Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.
Collaboration with rePurpose Global aligns with consumer demand for sustainability.
Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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