Safety By Design Policy Expert, Revenue at Discord

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Technology, Social MediaIndustries

Requirements

5+ years of experience working on revenue/commerce products and operations in the context of social tech (communications services; social media; etc)
Proven experience addressing issues in responsible product development, trust & safety product strategy, product risk assessment, or developing monetization policies ideally within tech or related industry groups
Bachelor’s degree or equivalent education / experience
Passion for understanding and mitigating the unintended impact of online communication services on users and society
Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time
Attitude of collaboration, flexibility, and always questioning your assumptions
Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties)

Responsibilities

Partner with Product, Engineering, Legal, Design, Business Operations, and other crossfunctional roles to identify safety risks and opportunities in new visible and invisible product changes; work with those teams to build mitigations into the product design and contribute to product strategy
Build and maintain knowledge about Discord’s revenue strategies, product offerings, business metrics, and internal infrastructure (product portfolio may include Nitro features, Server Boosting features, advertising products, third-party revenue products, and creator revenue products)
Develop mastery of, and help shape, industry best practices for safe and responsible revenue product development through research and writing
Work closely with the crossfunctional group to evaluate the policy and enforcement impacts on new product changes, and scope the necessary requirements to support those teams
Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders
Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources

Skills

Key technologies and capabilities for this role

Safety By DesignProduct PolicyRisk AssessmentCross-functional CollaborationPolicy DevelopmentRevenue ProductsNitro FeaturesServer BoostingAdvertising ProductsResearchTraining DevelopmentProduct Strategy

Questions & Answers

Common questions about this position

What experience is required for this Safety By Design Policy Expert role?

Candidates need 5+ years of experience working on revenue/commerce products and operations in social tech, plus proven experience in responsible product development, trust & safety product strategy, product risk assessment, or monetization policies. A Bachelor’s degree or equivalent is also required, along with passion for mitigating the unintended impacts of online communication services.

What will I be working on in this role?

You will partner with cross-functional teams like Product, Engineering, and Legal to identify safety risks in revenue products such as Nitro features and Server Boosting, build mitigations into designs, develop industry best practices, and create user-facing communications like blog posts.

Is there a salary or compensation mentioned for this position?

This information is not specified in the job description.

What is the reporting structure for this role?

You will report to the Senior Manager, Safety By Design Policy, as a member of the Product Policy organization.

Is this role remote or does it require office work?

This information is not specified in the job description.

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$952.6MTotal Funding

SERIES_HCompany Stage

Consumer Software, Social ImpactIndustries

1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.

The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.

Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!

Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.

Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.

Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.

Integrating Gas may alienate existing users if not managed carefully.

Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.

It supports diverse communities, from gamers to artists, enhancing its user base diversity.

Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.

Integration with AI moderation tools can enhance user experience and safety.

Collaborations with educational platforms position Discord as a key remote learning tool.

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