Robot Teleoperations Support Specialist
SymboticSalary not specified
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics & Automation, Consumer SoftwareIndustries
Requirements
Candidates should have 1-3+ years of experience in operations or logistics, with superior organization and problem-solving skills. The ability to remain calm under pressure and work independently is essential, along with availability to work scheduled shifts 7 days a week. Candidates must be capable of spending multiple hours on their feet, comfortable riding a bicycle in a city environment, and driving a U-Haul sized vehicle. A valid US driver’s license is required, along with the ability to lift 70 lbs and pass a background check.
Responsibilities
The Robotics Field Operations Associate will execute commercial end-to-end deliveries with Serve robots and support robots in the field as the primary point of contact for any issues. They will aid in the deployment of robots and maintain their appearance and cleanliness while ensuring a safe workplace. The associate will contribute to the development of processes for safe robot operations, assist in quality assurance efforts, and provide feedback on products to the development team. They will also act as a liaison for Serve merchants and customers, help prioritize resources for test plans, and provide additional operational support as needed.
Skills
robot operation
delivery logistics
problem-solving
communication
process development
quality assurance
feedback collection
stakeholder management
Serve Robotics
Autonomous delivery robots for food and retail
About Serve Robotics
Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.
Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees