Humana

RN, Care Manager, Telephonic Nurse

Illinois, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Requirements

Applicants must reside in Illinois and possess an active, unrestricted Registered Nurse (RN) license in Illinois. A minimum of three years of clinical RN experience with expertise in educating patients on chronic health condition management is required, along with comprehensive knowledge of Microsoft Office applications (Word, Excel, Outlook) and intermediate to advanced computer skills. Knowledge of community health and social service agencies, along with exceptional oral and written communication skills, is also necessary. A Bachelor's degree in nursing (BSN), Case Management Certification (CCM), Managed Care experience, Certified Diabetes Educator, or Certified Asthma Educator are preferred qualifications.

Responsibilities

The RN, Care Manager, Telephonic Nurse will assess and evaluate member needs, focusing on discharge planning to prevent rehospitalization and effectively monitor and manage chronic conditions in a telephonic environment. This role supports members by helping them access services, skills, and support for optimal health and independence. Responsibilities include strengthening care management activities, improving member well-being, reducing healthcare costs, and enhancing healthcare delivery. The nurse will assess, monitor, and evaluate members' chronic conditions, providing and documenting interventions and outcomes, and offering episodic care coordination with a focus on education and self-management techniques. Collaboration with Care Coordinators, care team members, utilization management staff, physicians, and providers is essential to arrange necessary services. The role may involve contributing to interdisciplinary care planning and meetings, ensuring contractual and regulatory compliance, and making independent decisions regarding work methods with minimal direction. Other duties as required.

Skills

Care Management
Telephonic Nursing
Discharge Planning
Chronic Condition Management
Health Education
Interdisciplinary Care Planning
Utilization Management
RN

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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