[Remote] Risk Strategist at WhatNot

San Francisco, California, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Interest in having a direct impact on Whatnot’s mission
Responsible for the analysis of fraud or trust trends
Development of mitigation strategies and deployment of creative solutions to effectively manage the customer journey across the product
Assist in the development and optimization of risk mitigation controls within our framework of tools
Measure and monitor rule performance for the purpose of statistically quantifying risk and opportunity
Seek and design creative solutions to risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data
Endless curiosity and the passion to understand our customers and the transaction pattern

Responsibilities

Monitoring: Tracking trust and fraud trends and analyzing the root causes
Frontline investigation: Develop and iterate rules to enforce Whatnot’s policies at scale
Developing strategies: Creating tools, processes, and strategies to improve bad actor detection and mitigation
Assessing risk: Evaluating new tools and existing processes for risk, and proposing ways to mitigate it
Managing fraud controls: Collaborating with technology and operations teams to manage trust and fraud controls
Tracking performance: Monitoring the performance of trust and fraud strategies, tools, and processes
Identifying opportunities: Looking for opportunities to invest in trust and fraud protection for the short and long term
Supporting new product launches: Analyzing fraud risks for new products and countries, and developing strategies to mitigate those risks before and after launch
Working closely with the Trust and Risk engineering teams, operations partners, and data scientists to ensure long-term protections for our buyers and sellers are built and codified

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters

2019Year Founded

$728.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits

Risks

Increased competition from TikTok Shop may impact Whatnot's market share.

The collectibles market's volatility could affect Whatnot's sales and inventory.

Expansion into new categories may dilute Whatnot's specialized brand identity.

Differentiation

Whatnot offers a unique marketplace for 100% authenticated collectible items.

The platform integrates live shopping with entertainment, enhancing user engagement.

Whatnot's partnerships with major franchises like Marvel boost its market appeal.

Upsides

Whatnot's $265M funding round supports expansion and new product categories.

The platform's collaboration with PSA enhances trust through integrated authentication services.

Rising interest in live shopping among younger demographics drives Whatnot's growth.

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