Risk User Experience Manager
Mercury- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
Candidates should possess a High School diploma, GED, or equivalent certification, along with at least 3 years of experience in retail or direct banking process management, risk management, product management, or operations. They must also have at least 2 years of Project Management experience and at least 2 years of experience supporting, partnering, and interacting with internal business clients.
As a Risk Manager, the individual will advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies, establish and maintain positive working relationships with various stakeholders, manage multiple tasks to meet deadlines, oversee risk event remediation impacting customers, deliver on the well-managed agenda by facilitating risk assessments, review and analyze risk, document effective controls, and support the Business on everyday Risk Management areas. They will also contribute to audit/exams support, control testing, executive reporting, RMAP coverage, PSP management and renewal/certification, and host Office Hours with Legal and Compliance.
Offers diverse financial products and services
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.