Program Manager, City Compliance
Lime$106,000 - $140,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, FintechIndustries
Requirements
- Initiative, curiosity, and passion for improving programs
- Technical compliance expertise, particularly in areas like PCI DSS and AIS program
- Strong communication skills for effective collaboration and client engagement
- Ability to support U.S. hours
Responsibilities
- Serve as lead for AIS Merchant and TPA programs in North America region with Global functions
- Develop deeper subject matter expertise on program requirements, processes, and enforcement
- Champion program improvements and contribute to global policy and process enhancements
- Represent Visa as an SME in internal and external forums to share program insights
- Manage compliance cases from opening through resolution, ensuring deadlines and program requirements are met
- Review merchant and TPA compliance documentation for completeness and alignment with program requirements
- Recommend appropriate enforcement actions and prepare decision-ready summaries for leadership on escalations
- Serve as the business lead for program tools and systems, working with Visa Technology teams to enhance usability and functionality
- Gather and draft business requirements in collaboration with regional AIS teams
- Ensure tools support operational needs, accurate data tracking, and improved compliance outcomes
- Coordinate client portfolio audits, including evidence collection and follow-ups
- Maintain accurate records in compliance tracking systems and reconcile data across sources
- Draft clear, actionable client communications outlining compliance obligations, timelines, and consequences
- Lead monthly portfolio review calls with top acquiring clients with the largest portfolios and highest compliance impact
- Communicate compliance requirements, deadlines, and case updates clearly and professionally
Skills
PCI DSS
Compliance Management
Case Management
Risk Management
Program Management
Policy Application
Stakeholder Communication
Account Information Security
AIS Program
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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