[Remote] Program Manager, City Compliance at Lime

United States

Lime Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale
  • Master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python)
  • Demonstrated ability to develop automated monitoring systems and scalable reporting tools
  • Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science
  • Experience building and documenting SOPs, escalation workflows, and operational playbooks
  • Highly organized, with a strong attention to detail and a proactive approach to identifying risk
  • High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components

Responsibilities

  • Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation
  • Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting
  • Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions
  • Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution
  • Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations
  • Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs
  • Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance
  • Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams

Skills

Lime

Provides shared electric bikes and scooters

About Lime

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation networks and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$1,429.9MTotal Funding
CONVERTIBLECompany Stage
Automotive & Transportation, Energy, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions
Scale with a rapidly growing organization, with significant opportunity for growth
Play a role in the transformation of urban mobility and sustainability
Work with a team of successful, fun and motivated people
Competitive salary and benefits

Risks

Competition from Bolt Technology's U.S. expansion may impact Lime's market share.
Uber's 'One Less Car' trial includes competitors, potentially diluting Lime's customer base.
Regulatory challenges in new markets like Vancouver could delay Lime's expansion plans.

Differentiation

Lime is the world's largest shared electric vehicle company, leading in micromobility.
Lime's computer vision platform enhances safety with advanced sidewalk detection technology.
LimeGlider offers a unique seated electric vehicle experience, blending bike comfort with scooter ease.

Upsides

Lime's partnership with Vancouver strengthens its position in the Canadian micromobility market.
Collaboration with Uber's 'One Less Car' trial could expand Lime's user base significantly.
New e-bikes with throttle in Seattle improve user experience on hilly terrains.

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