Revenue Systems and Analytics Analyst (Hybrid) at KnowBe4

Clearwater, Florida, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Technology, SalesIndustries

Requirements

BA/BS in Business Administration or equivalent working experience
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Proficiency with Salesforce
Proficiency in system/workflow analysis
Salesforce Certified Administrator (a plus)
Strong verbal and written communications
Excellent time management and organization skills
Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis
Ability to manage multiple projects at the same time in a fast-paced environment
Team Player
Ability to work autonomously
Technically capable, good communication skills, and a desire to improve processes

Responsibilities

Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
Manage prospecting lists
Oversee any Sales-related process and/or system improvements and implementations
Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
Other projects as needed in the Operations Department

Skills

Key technologies and capabilities for this role

SalesforceSales OperationsAnalyticsProcess OptimizationProspectingDocumentationQA TestingTechnical WritingBusiness Administration

Questions & Answers

Common questions about this position

What benefits does KnowBe4 offer?

KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses.

Is this a remote or hybrid position?

The role is hybrid, as indicated by the job title.

What are the key skills required for this role?

Key requirements include proficiency with Salesforce, strong analytical skills with mastery of Microsoft Excel, proficiency in system/workflow analysis, strong verbal and written communications, and excellent time management and organization skills.

What is the company culture like at KnowBe4?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia competitions, and local outings.

What makes a strong candidate for this position?

A strong candidate will have a BA/BS in Business Administration or equivalent, proficiency in Salesforce (Salesforce Certified Administrator is a plus), strong analytical skills with Excel mastery, the ability to manage multiple projects autonomously in a fast-paced environment, and be a team player with good communication skills.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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