Revenue Operations Specialist at UpGuard

Manila, Metro Manila, Philippines

UpGuard Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Technology, SaaSIndustries

Requirements

  • 2-3 years of experience in a revenue operations, sales operations, support, deal desk, or administrative role, preferably within a B2B (SaaS is a plus) environment, with a demonstrated interest or experience in leveraging technology and AI to improve processes
  • A proactive mindset towards identifying opportunities for AI implementation to drive efficiency and strategic insights
  • Strong attention to detail and commitment to accuracy
  • Excellent organisational and time-management skills, with the ability to manage multiple tasks and priorities
  • Good communication skills

Responsibilities

  • Support the sales team with ad-hoc requests as they support existing and future customers
  • Support the delivery of standard operating procedures for processes such as deal approval, territory adjustments, internal tool provisioning, and customer entitlements/provisioning
  • Improve the existing tool stack through configuration changes and updates
  • Review data quality issues raised by the sales team, using AI-powered data cleansing and validation tools where applicable, and ensure compliance with procedures and policies
  • Assist with generating standard sales reports, dashboards, and segmented lists for the broader GTM organisation
  • Help document and maintain sales processes, policies, and best practices
  • Assist with onboarding new sales team members on sales tools and processes
  • Conduct audits as necessary to ensure compliance
  • Facilitate the deal approval process, coordinating with sales, finance, product, and legal teams to ensure compliance and timely execution
  • Ensure all deal information is accurately logged and updated in the CRM (HubSpot) and CPQ (Subskribe)
  • Communicate effectively regarding deal status, requirements, and operational updates
  • Identify trends in incoming inquiries using data analysis and AI-powered insight tools, and work with the broader RevOps team to suggest improvements and help build solutions that remove bottlenecks and automate processes
  • Support change management for new initiatives across the sales organisation
  • Be a supportive partner to the sales organisation while clearly communicating the need to adhere to procedures and policies
  • Explore and recommend AI-powered solutions to enhance Rev Ops efficiency and effectiveness

Skills

Revenue Operations
Sales Operations
Data Integrity
Deal Approvals
AI Tools
Process Optimization
Salesforce
CRM
Standard Operating Procedures

UpGuard

Cybersecurity risk management software solutions

About UpGuard

UpGuard helps businesses manage and reduce risks related to their digital operations through its cybersecurity software solutions. Its main products include UpGuard CyberRisk, which evaluates a company's cybersecurity health and identifies vulnerabilities; UpGuard Vendor Risk, which assesses the security practices of third-party vendors; and UpGuard BreachSight, which monitors the internet for exposed data and potential breaches. Unlike many competitors, UpGuard offers a subscription-based model, allowing clients to access its services online without the need for installation. The goal of UpGuard is to provide essential tools that help organizations protect their data and comply with regulatory standards.

Mountain View, CaliforniaHeadquarters
2012Year Founded
$44.7MTotal Funding
SERIES_BCompany Stage
Enterprise Software, CybersecurityIndustries
201-500Employees

Benefits

Free lunches and coffee
Gym reimbursement
Flexible work arrangements (work-from-home)
A 401(k) plan, health, dental, and vision benefits (US employees)

Risks

Emerging competition from developer-focused platforms like Aikido challenges UpGuard's market share.
Rapid AI evolution in cybersecurity could diminish UpGuard's competitive edge.
New quantitative vulnerability scoring systems may pressure UpGuard to innovate its methodologies.

Differentiation

UpGuard's CSTAR score integrates cybersecurity with corporate insurance policies.
UpGuard's AI tool streamlines security tasks for resource-limited teams.
UpGuard's SIG Lite questionnaire enhances vendor risk assessment efficiency.

Upsides

UpGuard is a leader in third-party risk management for eight consecutive quarters.
Growing demand for AI-driven cybersecurity solutions aligns with UpGuard's recent AI tool launches.
Increasing regulatory requirements drive demand for UpGuard's comprehensive cybersecurity solutions.

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