Retailer Liaison Specialist at Nielsen

Vienna, Vienna, Austria

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, RetailIndustries

Requirements

Master degree (Supply Chain, Engineering, Economy, Marketing, Logistics…) or equivalent experience
Fluent communication in English and German language
Confident & enthusiastic person able to manage a varied and unpredictable workload in autonomy
Demonstrates willingness to understand operational “end-to-end” processes and able to translate business expectations into technical specifications
Shows facilities to build excellent relationships with internal & external stakeholders
Strong analytical and problem-solving skills
Demonstrates a “Can-Do” & results-oriented attitude
Knowledge of the FMCG industry and understanding of market data, for example, Market Shares, Sales Units, Sales Value

Responsibilities

Own the operational design of the client offering to ensure it delights clients while maintaining the NIQ offer in the marketplace in a sustainable manner
Advise, suggest and discuss solutions with commercial teams and clients regarding operational requirements
Act as the link between the client and operations teams on/offshore regarding the database production process, translating client expectations into work orders and coordinating production teams to ensure data quality and surpass client expectations
Maintain regular contact with clients (face to face, phone, email) and commercial teams to maximize client satisfaction
Drive and coordinate discussions regarding specifications limitations and technical possibilities on clients’ requests
Ensure business growth support by leading discussions with clients and internal stakeholders, introducing innovations and improvements for databases that drive revenue
Suggest pro-active solutions to clients for simpler, more enduring, and for NIQ more cost-efficient care of client databases/reports
Coordinate and ensure support on client questions regarding data quality and provide information on implementation status

Skills

Client Management

Operational Design

Stakeholder Coordination

Data Quality Assurance

Supply Chain

Logistics

Database Production

Business Growth

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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