Retail Sales Lead Golf at Dick's Sporting Goods

Manchester, Connecticut, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Flexible availability - including nights, weekends, and holidays
Prior retail sales experience (or customer-focused experience) preferred
Golf experience preferred
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour)
Ability to work extended periods of time (up to 4 hours) standing or walking
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)

Responsibilities

Supports building and hiring a strong team by observing in-store interviews and department tours
Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture
Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events
Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level
Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc
Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable
Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates
Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.)
Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience
Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
Takes an all-hands-on-deck approach to support the team across the store
Performs other tasks as assigned by management

Skills

Key technologies and capabilities for this role

Retail SalesTeam LeadershipCustomer ServiceMerchandisingInventory ManagementStaff TrainingStore OperationsSchedulingVisual Merchandising

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

Is remote work available for this role?

This information is not specified in the job description.

What leadership traits are needed for this position?

The role requires leading by example, being empathic, relentless in the face of adversity, optimistic, and collaborative with teammates.

What is the company culture like?

The company emphasizes a people-first culture, building mutual trust and respect with teammates, creating an inclusive environment where everyone feels welcome and safe, and committing to an inclusive and diverse workforce.

What makes a strong candidate for this Lead role?

Strong candidates demonstrate leadership by example, empathy, optimism, collaboration, and the ability to coach and develop teammates while executing brand standards and delivering excellent customer service.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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