Retail Sales Floor Leader, Dana Point, #1444 at Gopuff

Dana Point, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

3+ years of management experience
Retail or Hospitality management experience (preferred)
Wine, Spirits & Beer product knowledge (preferred)
Ability to work full-time employment as business requires (nights, weekends and holidays)
Understanding of regulatory requirements related to the sale of alcohol
Possesses strong interpersonal skills to communicate with confidence to customers and team
Possesses strong organizational and time management skills
High school diploma or equivalent
Ability to lift up to 49 pounds
Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
Relationship Management: Able to build constructive and effective relationships. Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
Influencing and Negotiation: Can present ideas and directions that lead others to action
Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
Demonstrates strong listening, written and oral communication skills

Responsibilities

Consistently create a welcoming environment for the customer by greeting, assisting and selling; as well as quickly responding to customer inquiries and needs
Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met
Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management
Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help our customers in making purchase decisions across multiple categories
Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets
Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses
Utilize company tools to diagnose opportunities and develop action plans to improve store performance
Monitor inventory levels and participate in inventory management activities to minimize out-of-stock situations and overstocking
Support the store manager in training store staff, including providing feedback, coaching, and providing input on performance evaluations
Ensures all pricing, signage, and displays are correct at all times
Receive regular vendor deliveries and stock sales floor in a timely manner
Responsible for controlling inventory stock levels and reordering as necessary within budget
Enforce all company policies and procedures, including health, safety, and security
Maintain a clean, organized, and welcoming store environment

Skills

Key technologies and capabilities for this role

Customer ServiceSales LeadershipInventory ManagementPOS SystemsCash HandlingMerchandisingTeam TrainingUpselling

Questions & Answers

Common questions about this position

What is the salary for the Sales Floor Leader position?

This information is not specified in the job description.

Is this Sales Floor Leader role remote or on-site?

This is an on-site position at the Dana Point store (#1444), involving daily sales floor operations and customer interactions.

What key skills are required for the Sales Floor Leader role?

Required skills include Financial and Business Acumen, Problem Solving & Decision Quality, Relationship Management, Influencing and Negotiation, and Planning and Priority Setting.

What is the team structure like for this Sales Floor Leader position?

You will support the Store Manager by leading the team on the sales floor, motivating staff to achieve goals, providing training and feedback, and partnering with store support teams.

What makes a strong candidate for the Sales Floor Leader role?

Strong candidates demonstrate financial acumen to drive sales results, problem-solving skills for effective decision-making, relationship management to lead teams, and abilities in influencing, negotiation, planning, and priority setting.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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