Retail Sales Consultant at AT&T

Champaign, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Requirements

Bilingual in Spanish
Possess a competitive spirit and desire to meet and exceed sales goals
Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Ability to multi-task in a fast-paced team environment

Responsibilities

Understand customers' needs and help them discover how products meet those needs
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceSales GoalsProduct DemonstrationsBilingual SpanishWi-FiData DevicesTV EntertainmentMulti-tasking

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position with weekly hours of 40.

Where is this job located?

The position is located in Champaign, IL at 1902 N Prospect Ave.

What skills are required for this role?

Key skills include possessing a competitive spirit to meet sales goals, staying up-to-date on data/entertainment technology and devices, understanding customer needs, multi-tasking in a fast-paced team environment, and providing prompt customer service.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is bilingual in Spanish, has a competitive spirit to exceed sales goals, knowledge of latest technology and devices, ability to multi-task in a team environment, and excels at customer engagement and service.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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