Retail Parts Pro at Advance Auto Parts

Penn Hills Twp, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingbattery installationwiper installsinventory managementcycle countsPOS systemsparts lookuptesting equipmentdiagnostic equipmentASE P2automotive systems knowledge

Questions & Answers

Common questions about this position

What are the key skills required for the Retail Parts Pro position?

Essential skills include working knowledge of automotive systems and diagnostic ability, proficiency in operating POS and parts lookup systems, expert use of testing and diagnostic equipment, ASE P2 certified or equivalent, and strong Microsoft Word and Excel skills.

Is this a full-time position?

Yes, the Retail Parts Pro position is full time.

What is the salary for the Retail Parts Pro role?

This information is not specified in the job description.

What makes a strong candidate for this Retail Parts Pro job?

Strong candidates have ASE P2 certification or equivalent, advanced automotive and parts knowledge, excellent customer service and selling skills, and the ability to successfully complete the Parts Knowledge Assessment.

What does the company value in employees for this role?

The company values friendly communication, safety knowledge, high standards of customer service, and the ability to build strong relationships with customers, peers, and management.