Retail Parts Pro at Advance Auto Parts

Melbourne, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookupPOS systemsinventory managementbattery installationwiper installationtesting equipmentdiagnostic equipmentASE P2automotive systems knowledge

Questions & Answers

Common questions about this position

What are the key responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience for DIY customers, achieving sales goals, managing DIY services like battery and wiper installs, ensuring customer service and store standards, and handling key holder duties. Secondary responsibilities involve assisting with inventory processes and maintaining store cleanliness.

What essential skills are needed for this role?

Essential skills include working knowledge of automotive systems and diagnostics, ability to speak and write English effectively, reading and interpreting documents, using basic math, proficiency with Microsoft Word and Excel, strong organizational skills, and completing the Parts Knowledge Assessment.

Is this a full-time position?

Yes, this is a full-time position.

What success factors are important for this role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems and equipment, parts and automotive knowledge, POS and parts lookup systems, expertise in testing equipment, ASE P2 certification or equivalent, and advanced selling and sourcing skills.

What is the compensation or salary for this position?

This information is not specified in the job description.