Retail Parts Pro at Advance Auto Parts

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Valid driver's license

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc
Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installationdiagnostic equipmentautomotive systems knowledgeASE P2 certifiedstore inventory managementcustomer service

Questions & Answers

Common questions about this position

What is the employment type for the Retail Parts Pro position?

The position is full time.

What are the top skills required for a Retail Parts Pro?

Key skills include working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, etc.), ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and Microsoft Word/Excel proficiency.

What compensation or salary is offered for this role?

This information is not specified in the job description.

What does the Retail Parts Pro role involve in terms of customer service?

The role provides GAS2 selling experience for DIY customers via visits and phone calls, advanced identification, troubleshooting, project assistance, and services like battery installation, testing, and wiper installs.

What makes a strong candidate for the Retail Parts Pro position?

Strong candidates have ASE P2 certification or equivalent, successfully complete the Parts Knowledge Assessment, demonstrate advanced automotive and parts knowledge, strong selling skills, and proficiency in inventory systems and Microsoft software.