Retail Operations Coordinator at Ruggable

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Consumer Products, Home Décor, RetailIndustries

Requirements

At least 2-3 years of experience in a logistics, operations, or supply chain role, preferably in a wholesale or distribution environment. Experience with product packaging, shipping, and/or wholesale partnerships is preferred
At least 2-3 years of retail delivery experience, overseeing or contributing to processing B2B orders. Experience with wholesale or distribution environments and familiarity with packaging, shipping, and compliance
Strong organizational skills: Must be able to manage multiple tasks at once, prioritize effectively, and stay detail-oriented in a fast-paced environment
Problem-solving: Ability to identify issues in the manufacturing or fulfillment process and find effective, timely solutions
Hands-on approach: Comfortable with both strategic thinking and physical support, including potential travel to facilities for hands-on involvement in operations
Team collaboration: Strong interpersonal skills and the ability to work collaboratively with multiple manufacturing teams & cross-functional partners, ensuring smooth communication and efficient problem-solving

Responsibilities

Wholesale Partner Support: Collaborate closely with the Wholesale Delivery manager to understand and fulfill specific Wholesale partnership needs, ensuring all product, packaging, labeling, and compliance requirements are met
Packaging Oversight: Support the creation and testing of customized packaging solutions for each wholesale partner, ensuring that packaging meets quality standards, is cost-effective, and is ready for mass production
Logistics and Shipping Coordination: Oversee the accurate shipment of products to wholesale partners, ensuring that orders are processed on time, meet specific requirements, and comply with any shipping or regulatory standards. This may include the preparation of correct labels, documentation, and certifications
Process Improvement & Standardization: Work closely with Operations teams to identify and implement improvements to existing processes, ensuring efficiency and scalability as the wholesale business grows
Project Management: Manage multiple projects simultaneously, maintaining strong organization and clear communication with all teams involved. Ensure that all timelines are met and quality standards are upheld

Skills

Key technologies and capabilities for this role

Wholesale OperationsPackagingLogisticsShipping CoordinationProcess ImprovementComplianceOrder ProcessingPartner Support

Questions & Answers

Common questions about this position

What experience is required for the Retail Operations Coordinator role?

Candidates need at least 2-3 years of experience in logistics, operations, or supply chain roles, preferably in wholesale or distribution, plus 2-3 years of retail delivery experience overseeing B2B orders, with familiarity in packaging, shipping, and compliance. Strong organizational skills are essential to manage multiple tasks and prioritize effectively.

What are the main responsibilities of this position?

The role involves supporting wholesale partners with product, packaging, labeling, and compliance; overseeing customized packaging solutions; coordinating logistics and shipping; improving processes for efficiency; and managing multiple projects with strong organization.

Is this role remote or based in a specific location?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does Ruggable's company culture look like?

Ruggable has a talented team of genuinely caring people who take action and deliver results, with a focus on high-growth, loyalty to customers, and empowering vibrant living through innovative products.

Ruggable

E-commerce platform for washable rugs

About Ruggable

Ruggable offers a unique solution in the rug market with its patented 2-Piece Rug System, which consists of a removable top layer that can be easily washed in a standard home washing machine. This feature makes it particularly appealing to young families, pet owners, and busy individuals who need practical and stylish home decor options. Ruggable primarily sells its products directly to consumers through its online platform, providing a variety of affordable and customizable rug designs for both residential and commercial clients. Unlike traditional rug companies, Ruggable's focus on washable rugs and direct-to-consumer sales sets it apart in the home decor industry. The company's goal is to make stylish and functional rugs accessible to a wider audience while maintaining a strong brand presence and steady growth.

Gardena, CaliforniaHeadquarters

2017Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Consumer GoodsIndustries

201-500Employees

Benefits

401(k) Company Match

401(k) Retirement Plan

Hybrid Work Options

Risks

Expansion into Europe may pose regulatory and logistical challenges.

High-profile collaborations risk diluting Ruggable's brand identity.

Focus on direct-to-consumer sales may limit reach in traditional retail spaces.

Differentiation

Ruggable's patented 2-Piece Rug System offers unique machine-washable convenience.

Direct-to-consumer model allows Ruggable to offer customizable and affordable rug options.

Strong brand presence bolstered by collaborations with Goop, Bridgerton, and Jonathan Adler.

Upsides

Growing e-commerce sector aligns with Ruggable's direct-to-consumer business model.

Increasing pet ownership boosts demand for Ruggable's washable, pet-friendly rugs.

Collaborations with influencers enhance brand visibility and attract diverse customer segments.

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