Retail Loss Prevention & Safety Lead at Dick's Sporting Goods

Brandon, Florida, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Ability to walk sales floor, stockrooms, and office areas 100% during shift
Ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior

Responsibilities

Mitigate and reduce losses through deterrence of external theft and execution of key operational programs
Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers
Support, promote, and actively demonstrate company values related to athlete engagement
Detect, investigate, and document Organized Retail Crime and other violations of law/company policy, including networking with law enforcement, loss prevention professionals, and retailers to create case files
Proactively monitor controls and conduct local surveillance to identify dishonest activity or concerning behaviors (internal and external)
Routinely walk stockrooms and employee-only areas to ensure compliance with stockroom standards and identify internal theft signs
Complete detailed and accurate incident reports in LPMS for recoveries, shoplifting events, and grab & go activity
Network with retail and government resources to identify, investigate, address organized retail crime, including case resolution and prosecution
Complete weekly LP Lead Recaps
Train all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance
Conduct regular reviews of operational processes for compliance (inventory movement, cash office procedures, Known Loss Reporting) and develop improvement tactics
Train and validate process execution related to inventory movement (TIME, claims, omni channel fulfillment, inventory adjustments)
Analyze key metrics to identify operational deficiencies and financial risks, and develop improvement tactics
Assist with conducting store Loss Prevention assessments in partnership with LP Director-Specialty to ensure compliance with company processes and legal requirements
Ensure compliance with physical building security (key control, monthly alarm tests, alarm call response, store alarm call list maintenance)
Ensure safety and security of associates, customers, and property per local regulations, including off-site and external storage locations
Conduct MES sweeps, Fitting Room checks, and safety certifications as needed
Complete or assist with all store and department-specific safety certifications timely (e.g., monthly safety certification, rock wall, customer services department)
Identify and correct safety concerns with rock wall and climbing equipment

Skills

Key technologies and capabilities for this role

Loss PreventionTheft DeterrenceSurveillanceInvestigationOrganized Retail CrimeLaw Enforcement NetworkingStockroom ComplianceCustomer EngagementIncident Documentation

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What key skills are required for the Retail Loss Prevention & Safety Lead role?

Key skills include internal and external theft deterrence, detection and investigation of organized retail crime, surveillance monitoring, de-escalation of confrontations, networking with law enforcement, and training associates on loss prevention programs.

What is the company culture like at House of Sport by DICK'S Sporting Goods?

The company obsesses over athletes, delivers first-class service, inspires teammates, challenges retail norms, and is committed to creating an inclusive and diverse workforce reflecting the communities served.

What makes a strong candidate for this Loss Prevention & Safety Lead position?

Strong candidates should be ready to obsess over the athlete, model customer engagement, demonstrate company values, handle physical demands like 100% walking during shifts, and have skills in theft deterrence, investigations, surveillance, de-escalation, and training.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

Land your dream remote job 3x faster with AI

Try Jobo Free