RETAIL LOSS PREVENTION ASSOCIATE at Dick's Sporting Goods

Wayne, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Security or Loss Prevention experience preferred
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented

Responsibilities

Greet and engage each customer entering the store to determine their shopping needs; direct them to the appropriate area of the store based on their needs
Stay actively engaged at the front entrance and provide direction for customers and communication to store associates and management
Reverse greet all customers exiting the store and thank them for their business
Report all suspicious behaviors to the Head Coach
Monitor front end inventories and assist customers with front end product
Respond to EAS alarms
Initiate theft mitigation strategies as needed
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
Maintains confidentiality of all Company information
Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect
Take an all-hands-on-deck approach to support the team across the store
Perform other tasks as assigned by management

Skills

Key technologies and capabilities for this role

Customer ServiceLoss PreventionTheft MitigationEAS AlarmsInventory MonitoringRetail OperationsSafety Procedures

Questions & Answers

Common questions about this position

What is the pay range for the Retail Loss Prevention Associate position?

The targeted pay range is $15.50 - $24.25 per hour, with the starting rate varying based on factors like location, experience, and position offered, and it will equal or exceed the required minimum wage for the job location.

Is this a remote or in-office position?

This is an in-store retail position requiring presence at the front entrance of the store to greet customers and monitor activities.

What skills or experience are required for this role?

Security or Loss Prevention experience is preferred. Key teammate traits include Ensures Accountability, Customer-Focus, Collaborative, Instills Trust, Decision-Quality/Decision-Making Abilities, and Action-Oriented.

What is the company culture like at Dick's Sporting Goods?

The company is committed to creating an inclusive and diverse workforce, an inclusive store environment where everyone feels welcome, safe, and respected, with a team-oriented 'all-hands-on-deck' approach and emphasis on positive impact through sports.

What makes a strong candidate for this position?

Candidates with security or loss prevention experience who demonstrate traits like customer-focus, accountability, collaboration, trust-building, decision-making, and action-orientation will stand out, along with a passion for creating positive experiences in an inclusive environment.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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