Retail Leadership Template - Assistant Store Manager at Reformation

Merrillan, Wisconsin, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sustainable FashionIndustries

Requirements

Minimum of 4 years Retail Management Experience required
Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced and ever-changing environment
Ability to set the standard

Responsibilities

Measure and monitor sales performance taking action to improve business performance when needed
Consistently meet and exceed store sales goals
Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships
Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement
Create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
Deliver and maintain extraordinary customer experience NPS scores
Uphold consistent inventory accuracy and controls in store. Lead and train the team in store to ensure consistent deliverables
Contribute to Loss Prevention in all areas of the business, set expectations and own training for the store team
Assist in ownership of operational execution of store to achieve necessary revenue targets
Ensure facility maintenance, presentation and organization
Assist in merchandising presentation and concept standards utilizing retail and product reporting to regularly strategize for the customer experience and productivity of the business
Provide real-time and weekly feedback on product and sales performance to Store Manager to influence allocations and the success of the business
Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising
Assist in managing the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience
Assist in hiring, training and development of the store team across all areas of the business

Skills

Retail Management

Sales Performance

Customer Experience

Team Leadership

Brand Ambassadorship

Sustainability Education

Reformation

Sustainable fashion brand offering eco-friendly clothing

About Reformation

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with current fashion trends. Reformation sells its products directly to consumers through its website and physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. This direct-to-consumer model allows Reformation to maintain control over its brand and pricing, making its products more accessible. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. Reformation's goal is to clean up the fashion industry by making sustainable choices fashionable and available to eco-conscious consumers.

Vernon, CaliforniaHeadquarters

2009Year Founded

$36MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition in sustainable fashion could dilute Reformation's market share.

Rapid store expansion may strain resources and lead to operational inefficiencies.

Automation partnership with Element Logic could face implementation challenges.

Differentiation

Reformation uses sustainable fabrics and vintage garments to reduce environmental impact.

The company operates a direct-to-consumer model, cutting out middlemen to control costs.

Reformation's quick design-to-market process allows it to release trendy collections swiftly.

Upsides

Growing consumer interest in sustainable fashion boosts Reformation's market potential.

Partnerships with tech companies enhance operational efficiency and customer experience.

Reformation's collaborations with brands like Veja expand its product offerings.

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