Retail Department Lead at US Foods

Lynnwood, Washington, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Food ServiceIndustries

Requirements

Three (3) years’ experience in a retail setting, restaurant, or customer service environment
Supervisory or Lead experience preferred
Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends (open availability including weekends required)
Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software
Experience with freight preferred
Must have the desire and the ability to deliver exceptional customer service
Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions
Must demonstrate good common sense and the ability to think logically through all situations
Must possess the ability to build professional relationships with the client base
Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen
Must possess the adaptability and a willingness to help out

Responsibilities

Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management
Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service
Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales
Complete all daily orders
Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks
Ensure a daily date check is executed
Train, motivate and develop staff to execute the same standards
Ensure appealing presentation and pricing standards are maintained in assigned areas
Utilize computer as needed
Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed
Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager
Perform Manager on Duty functions as needed
Role model and promote our cultural beliefs
Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times
Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible
Monitor performance and provide real time coaching to support other associates in achieving the assigned goals
Responsible for other duties and responsibilities as assigned or required by Store Management

Skills

Key technologies and capabilities for this role

inventory managementcustomer servicemerchandise presentationstaff trainingfreight handlingsales maximizationstore operationssafety compliance

Questions & Answers

Common questions about this position

What is the pay range for the Retail Department Lead position?

The pay for the Department Lead is $15.00/hr to $25.00/hr, with a starting rate of $20.67/hr.

What is the work schedule like for this role?

The position is full-time and requires open availability including weekends.

What experience is required for this position?

Minimum of three years’ experience is required, with freight experience preferred.

What does the work environment look like for this job?

Work is performed in a retail store setting open to the public, with exposure to varying temperatures from -10 to 85 degrees, outside weather, moderate noise, and physical interaction with customers; ladders or elevated surfaces may be used.

What makes a strong candidate for the Department Lead role?

Candidates with three years of experience, preferably in freight, open availability including weekends, and the ability to lead departments, train staff, manage inventory, provide customer service, and handle Manager on Duty responsibilities stand out.

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters

1853Year Founded

$340.5KTotal Funding

IPOCompany Stage

Food & Agriculture, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

Paid Time Off

Short-term and Long-term Disability

Employee Stock Purchase Plan

Life Insurance

Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.

$500 million senior notes issuance increases financial risk if debt obligations aren't met.

Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.

The 'Make It Now' platform aids clients in recovery and reopening efforts.

US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.

Flexible scheduling and seven-day delivery model enhance customer service.

Advancements in cold chain logistics improve perishable food distribution efficiency.

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